Cookie Policy

Last updated and effective from: 30 January 2020

Hey! Broadband is the trading name of Hey Broadband Ltd (registered number 11992003) whose registered office is at 3rd Floor, 1 Ashley Road Altricham, Cheshire WA14 2DT.

In this Cookie Policy, all references to “we”, “us” or “our” are references to Hey! Broadband. References to our website mean the website at

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. Our website cannot function properly without these cookies. They include, for example, page navigation and access to secure areas of our website (e.g. to log into your account area or to order our services).
  • Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to monitor website traffic and improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functional cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


Cookie Name


Purpose Expiry First party/Third party
 Google Analytics Analyze your navigation to improve our website. 2 years Third party


You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. You can find out more about how to disable cookies at or

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