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Give us a call
0808 168 1616

Send us a email
support@heyb.co.uk

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*Minimum Speed Guarantee

You’ll get your Minimum Speed Guarantee when you join us. We are constantly checking and optimising your speeds, and you can also test the download speed anytime. In the unlikely case it was slower than it should be, we’ll run checks to fix the problem and, if needed, we will send out an engineer so it can be repaired.

If we can’t get your Minimum Speed within 30 days of a problem being reported, you can claim your money back and, if you want, you will be free to leave your contract without penalti (We have volunteerely signed up to the Ofcom Voluntary Codes of Practice on Broadband Speeds)

Say Hey!
to an exceptional full fibre experience

50x faster than traditional broadband. No dropouts, even at peak times. Unlimited devices.

Rated 'Excellent' on TrustPilot Logo

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COMPANY VISION

We believe that everyone deserves a fast, affordable and reliable broadband connection with amazing customer service.

Fast

Full fibre directly to the home for total reliability, even at peak times.

Speeds 50x faster than traditional broadband; no buffering, no drop outs, no disappointments.

Easy

Joining is simple - no hassle, no long forms.

Quick response time - our customer service team is here to help.

Fair

Transparent pricing. No hidden costs; no price increases during minimum commitment period.

Free set up and install (standard installations only). Router provided for free.

Why Full Fibre
Broadband?

Future proof your home and business

Take your broadband to the next level and join the gigabit revolution with a full fibre network. Relax and enjoy the fastest, most reliable service available.

With full fibre running direct to your home, you benefit from no down times, no buffering and no interruptions. Stream, download, work and play, or chat to family and friends using unlimited broadband and our high performance router.

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Reliable

Connecting full-fibre direct to the premises, providing complete reliability.

No drop outs, no buffering.

50x Faster

Always fast, even at peak times.

Connection speeds up to 50x faster than traditional broadband.

Efficiency

Save time and energy with faster download and upload speeds.

Cut costs, increase work productivity and have more time for fun!

Professional Broadband services for your home

Unlimited reliable gigafast broadband. Fast tech support. Confidence when working from home.

Home Worker Deals

Speed Tester

Check out the time difference in download speeds! Our average wired speed of 900Mbps is up to 50 times faster than the UK’s average. How much time would you save each day?

Start

H!B

1000 Mbps

Other internet
providers

28 Mbps

Smart Wifi

Full Wifi coverage for everyone, everywhere

Using a smart app on your phone to detect Wifi black spots, you can have the best coverage in every corner of your home, along with some additional benefits too.

To eliminate the black spots, the mobile app will show you the optimal positions to plug in the Superpods, which will create a comprehensive all over coverage around your property.

Cost £12 per month.

Smart Wifi

HelpSupportInfo

Customer service that cares

We believe everyone should have amazing customer service and we work to provide this across everything we do. We pride ourselves on our quick response times and that we are just a quick call, chat or email away.

We monitor our full-fibre network 24/7 and we are proactive in resolving any technical hitches and promptly in getting them resolved. We enjoy working with our customers, so check out our Trustpilot reviews to see our customer service success.

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Trustpilot reviews TrustPilot Logo

Does exactly what it says on the tin. Very well priced!

J. Hopkin

I would wholeheartedly recommend this company if you want super-fast connectivity that beats anything else on the market for the price.

Matthew

Very Happy. I am getting consistent speeds of 900+ Mbps. Thank you very much Hey!Broadband.. One happy customer!

D. Sheldrake

Speeds reach 900+ mbps when connected via ethernet cable. I still reach 300 mbps on WiFi, which is more than enough for anything I need to do.

P. Carlyle

Changing to Hey!Broadband was a brilliant decision! On average, I receive speeds of 950mbps+ through ethernet connection, and anywhere from 200-400mbps on Wi-Fi.

S. Wilkinson