Switching broadband providers has never been easier, thanks to the One-Touch Switch (OTS). If you're looking for a hassle-free way to change your internet provider, this guide will explain everything you need to know about this new convenient feature and how Hey!Broadband can make your switching experience seamless.

How easy is it to switch broadband providers? With Hey!Broadband's OTS feature, switching providers is as easy as 1-2-3. You don’t have to worry about complicated procedures or long waiting times. Simply choose Hey! Broadband, initiate the switch and let us handle the rest. Our dedicated customer support team is always available to assist you throughout the process, ensuring a stress-free transition.

## What is One-Touch Switching for Broadband or OTS?

One-Touch Switch (OTS) is a groundbreaking process by Ofcom designed to simplify how customers switch broadband providers. Historically, switching has been a complex and time-consuming task, often requiring multiple calls, paperwork, and sometimes even lengthy waits for new service activation. 

With OTS, you can now transfer your service by only contacting your new provider and telling them you want to switch. This way, you don’t have to cancel your old broadband service yourself, which can often lead to confusion and potential service interruptions.

This innovative approach aims to make switching broadband providers straightforward and stress-free, ensuring that you can enjoy a seamless transition to your new service. Hey! Broadband is at the forefront of this initiative, helping you take full advantage of OTS for a better internet experience.

## How does One-Touch Switch work?

The One-Touch Switch process is designed to streamline the switching experience. Here’s how it generally works:

1. Start by selecting the [broadband provider](https://heybroadband.co.uk/) you wish to switch to. Hey! Broadband offers a variety of packages tailored to meet your needs without any hidden costs. Our plans are transparent and designed to provide value, whether you’re looking for high-speed Full fibre broadband or a more budget-friendly option, we have a plan for everyone.
2. Once you’ve chosen your new provider, simply inform them that you’d like to use the One-Touch Switch feature. This process means that you won’t have to deal with the stress of contacting your old provider to cancel your service. 
3. Your new provider will ensure that your service is set up before your old service is terminated, allowing you to enjoy uninterrupted internet access. This is particularly advantageous for those who rely heavily on their broadband connection for work, entertainment, or staying connected with loved ones.
4. After the switch is complete, you’ll receive confirmation from your new provider, detailing your new plan and any relevant terms. This confirmation provides peace of mind, letting you know that everything is set up correctly and that you can start enjoying your new service right away.

How easy is it to switch broadband providers? With Hey! Broadband's OTS feature, switching providers is as easy as 1-2-3. You don’t have to worry about complicated procedures or long waiting times. Simply choose Hey! Broadband, initiate the switch and let us handle the rest. Our dedicated customer support team is always available to assist you throughout the process, ensuring a stress-free transition.

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## Why is One-Touch Switch important?

One-Touch Switching is a game-changer for consumers. Here are a few reasons why it’s important:

- Switching providers can often feel like a daunting task. OTS simplifies the process, making it accessible for everyone, including those who may not be tech-savvy. With Hey! Broadband, you’ll have all the support you need throughout the process, from choosing the right package to completing the switch.
- This streamlined process means you can switch faster, allowing you to take advantage of better [broadband deals](https://heybroadband.co.uk/for-home) without unnecessary delays. This is crucial in a competitive market where prices and packages frequently change.
- With the One-Touch Switch, you have the freedom to explore new options without feeling trapped by your current provider. If you’re unhappy with your current service or want to upgrade to a faster plan, OTS allows you to make that change quickly and easily.

## Which providers have gone live with One-Touch Switch?

Several broadband providers have embraced the One-Touch Switch initiative, making it easier for customers to switch.

At Hey! Broadband, we’re proud to offer the One-Touch Switch, ensuring our customers have a smooth experience when transitioning to our services. We focus on providing reliable, high-speed internet tailored to your lifestyle. Our commitment to excellent service means that we prioritise your needs and preferences throughout the switching process.

Various other broadband companies are participating in the OTS initiative, helping to make the switching process easier for everyone. However, choosing Hey! Broadband guarantees you a premium experience tailored to your specific needs. Our team is dedicated to ensuring that your transition is not only easy but also rewarding, with plans that suit your usage and budget.

If you're ready to take advantage of the One-Touch Switch and enjoy a better broadband experience, consider Hey! Broadband for your internet needs. Our hassle-free switching process and competitive packages make us the perfect choice for your new broadband provider. Explore our offers today or give us a call at [0808 168 1616](tel:08081681616) to learn more!


One-Touch Switch for broadband: everything you need to know

Whether you're working from home, streaming your favourite shows, or gaming online, **having gaps in your Wi-Fi coverage is the worst**. Some routers will inevitably struggle, especially if you have a large home, thick walls or multiple floors. But there is a solution beyond reorganising your home to fit where your Wi-Fi works best. **Mesh Wi-Fi systems are a great internet booster for home Wi-Fi.** But what is mesh Wi-Fi? How does it work? And will it really improve Wi-Fi connection?

## What is Mesh Wi-Fi?

A [Mesh Wi-Fi](https://heybroadband.co.uk/smart-wifi) is a system designed to provide **blanket Wi-Fi coverage** throughout your home, ensuring there are **no black spots** and giving you a **seamless home mesh Wi-Fi connection**. Where traditional routers rely on a single device to send signals, a mesh system for Wi-Fi uses **multiple nodes**, or units, that work together to create a network. A mesh system for Wi-Fi ensures your Wi-Fi signal is strong and consistent, regardless of where you are in your home.

## How Does a Mesh Wi-Fi Work?

A Mesh Wi-Fi system is one the best Wi-Fi network extender solutions for your home. They typically consist of a main router which connects to your modem and then a series of **satellite modules** or nodes which you place around your home. These nodes communicate with each other to form a single, cohesive network to improve Wi-Fi.

## Benefits of a Mesh Wi-Fi System

### Improved Coverage

The main reason for choosing a mesh Wi-Fi system is **to improve Wi-Fi connection throughout your home**. Normal routers may struggle to reach every corner of your home especially if the signal has to cover a large area. A mesh system for Wi-Fi **eliminates black spots** in your home by using multiple nodes to distribute the signal evenly.

### Enhanced Reliability

With a Mesh Wi-Fi system, you don’t have to worry about losing connection if you move from room to room. You can roam your entire home and the nodes will work together to ensure your devices are always connected to the best possible signal, **reducing dropouts or buffering**, and maintaining a reliable connection. If you’ve got a lot of smart devices, this will really help to ensure that they’re always up and running when you need them to be; no awkwardness trying to reconnect your wireless speakers or being disconnected mid-call as your phone switches between network coverage and Wi-Fi. 

### Easy to Expand

Whenever you might need it, adding more nodes to a Mesh Wi-Fi system is simple to ensure complete coverage. This **scalability** makes it an excellent choice for growing households or those with complex layouts.

### Simplified Management

Most Mesh Wi-Fi systems come with **user-friendly apps** that make it easy to manage your network. These allow you to see which devices are connected, run speed tests, or even set up guest networks, so you can be assured your Wi-Fi is always running at its best.

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## How to Boost Wi-Fi Signal with a Mesh System

If you’re struggling with weak Wi-Fi signals in certain areas of your home, a Mesh Wi-Fi system is one of the best options for a Wi-Fi signal improver. Here’s how to boost Wi-Fi signal and get the most out of your mesh system:

### Strategic Placement

The placement of your nodes is important to get the best home mesh Wi-Fi system. **Place the main router in a central location and position the satellite nodes in areas where the signal is weak**. To maintain a strong connection, make sure each node is within range of one another. 

### Minimise Interference

Electronic devices, walls, and even certain types of furniture can interfere with Wi-Fi signals. To avoid this, **try to place your nodes in open spaces and away from any potential sources of interference**, such as microwaves and cordless phones.

### Regular Updates

**Keep your mesh system’s firmware up to date** to ensure you have the latest features and security improvements. Most systems will automatically update, but it’s still good to check periodically.

### Use Quality of Service (QoS) Settings

Many Mesh Wi-Fi systems offer Quality of Service (QoS) settings that allow you to prioritise certain types of traffic. For example, you can prioritize video calls or gaming to improve Wi-Fi in a specific area of the house. 

## Choosing the Best Home Mesh Wi-Fi System

When selecting the best home mesh Wi-Fi system, there are several factors to consider. Most important, is **to make sure the system can cover your entire home**; most manufacturers provide guidelines on the coverage area. Consider your internet speed requirements and choose a mesh system that can handle your high-speed internet plan. At Hey!Broadband, we’ve specially selected the Linksys mesh Wi-Fi to work in tandem with our supplied routers so if your home needs a helping hand, we’ve got the solution for you.

The number of nodes needed will depend on your home's size and layout, with larger or multi-floor homes requiring more nodes for complete coverage. Look for features like parental controls, guest networks, and device prioritisation, which can enhance your experience and provide greater control over your network.

Whatever your requirements, home mesh Wi-Fi can help to extend your high-speed fibre broadband connection to all parts your home so everyone in your home is free to enjoy uninterrupted streaming, gaming or calls.



What is a WiFi Mesh? Our Guide to Unbeatable Home Fibre Coverage

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## What is a good download speed? Our guide to understanding download speed 

Most of us use the internet every day, in fact, you’re using it right now. But despite our daily need for broadband, we often don’t know the answer to some of the most simple and important questions about our daily needs like, what is a good download speed? Or what download speed do I need?

**What is download speed?**

Before we delve into the ideal download speeds, let's clarify what it means. Download speed refers to how quickly data travels from the internet to your device, usually measured in megabits per second (Mbps) or gigabits per second (Gbps) for full fibre broadband connections. Simply put, the higher the download speed, the faster you can download content from the web. 


**What download speed do I need?**

Everyone’s needs are different, and usually depend on multiple factors. If you’ve come here wanting to know what is a normal download speed, the UK median average download speed in March 2023 was 69.4 Mbps according to Ofcom. Thanks to continuing efforts to expand the UK’s fibre network, these speeds are increasing year on year.

If you want to know what is a decent download speed, or even what are the best download speeds for internet, you might want a bit more than the UK average. To decide what speeds suit your needs, you’ll need to consider how many people are connected to your home Wi-Fi and how many devices use your bandwidth at once? 

If your household has a number of connected users with multiple devices, Hey!Broadband has multiple packages suitable for higher usage households, from our Megafast (400mbps) to our Gigafast (900mbps). Faster download speeds like the Gigafast 900 will have you covered, whatever your needs, without breaking the bank.

**What is a good download speed?**

An important thing to consider, is not just what your broadband needs are right now, but also how to prepare your home for any future additions whether it be smart home appliances that are becoming more and more popular or remote working that requires reliable and fast internet speeds. If you need to rely on a stable and fast internet connection for working from home; file sharing and online calls, then anything above 100Mbps will ensure that you don’t run into any delays.

Another benefit of opting for full fibre broadband from Hey!Broadband is that gigafast speeds are available at low costs. So even if your current needs are minimal, you can set yourself up for any future changes on our [Gigafast 900Mbps](https://heybroadband.co.uk/for-home).

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**What is a good download speed for gaming?**
If you or anyone in your household is a gamer, it’s definitely worth investing in faster download speeds. Gaming is one of the biggest strains you can make on your home Wi-Fi, and when it’s your leaderboard ranking on the line, every megabit matters. Online gaming requires a robust and speedy internet connection to ensure a smooth and responsive experience. 

Thanks to fibre broadband technology using plastic and glass cables, this means that there is lower latency thanks to the data being transmitted at much faster speeds than traditional copper cables. Latency refers to the time it takes for the data to travel to and from the game server so a lower speed means that your reaction times aren’t delayed by your internet connection. 

Modern games, especially multiplayer ones, depend heavily on real-time data exchange: good upload and download speeds help with this specifically. With full fibre broadband, you have symmetrical upload and download speeds so there’s no interruptions. Lag, or latency, can significantly impact gameplay, making the difference between victory and defeat in fast-paced, competitive environments. Higher download speeds contribute to quicker game updates, faster loading times, and an overall more stable connection, reducing the risk of annoying interruptions during crucial moments.

**What is a fast download speed?**

Anything over 100Mbps is considered to be a fast connection but as we have more devices with 4k streaming capabilities, online gaming as well as working from home, sometimes it pays to upgrade your home internet speed.

Nowadays, gigabit connections (up to 1Gbps download and upload speeds) are the top end of full fibre broadband speeds and are becoming more and more accessible as the rollout of fibre cables continues. A gigabit connection is the fastest commercially-available option and is more than enough for the majority of users, even among heavy-use households. 

Understanding your download speed need is essential for getting the best from your internet experience. Whether you're a casual user, a busy household with multiple devices, or an avid gamer, knowing the right speed ensures smooth streaming, seamless work calls, and uninterrupted gaming sessions. Don't settle for less—evaluate your current and future requirements to choose the best plan for your household.


What is a Good Download Speed? How to Get The Most from Your Fibre Broadband

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East Grinstead

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Beaconsfield

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Horley

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Farnham

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Godalming

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Burgess Hill

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Farnborough

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Gerrards Cross

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Haywards Heath

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Aylesbury

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Cranleigh

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Crawley Down

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Wantage

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Hemel Hempstead

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Billingshurst

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Carterton

Homes and businesses are ready to connect to full fibre broadband in Southwater. Check your availability and experience our fast and reliable full fibre broadband.

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Southwater

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High Wycombe

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Chesham

Great News! You can get Hey!Broadband in Elstead. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.





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Elstead

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Lane End

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Frimley

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Banbury

Homes in Witney have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

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Witney

Homes in Kidlington have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

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Kidlington

Our teams have started building our full fibre network in Dorking. Pre order today and keep up to date with our build progress and discover when your address will be connectable.

Hey! Blog

Who is eligible for Social Tariff Broadband?

All recent H!B news

One-Touch Switch for broadband: everything you need to know

What is a WiFi Mesh? Our Guide to Unbeatable Home Fibre Coverage

What is a Good Download Speed? How to Get The Most from Your Fibre Broadband

Bridge the Digital Divide: Affordable Fibre Broadband Deals for your Family

Maximizing Connectivity: Finding the Best Broadband Options for Multiple Device Households

Choosing the Right Full Fibre Broadband Provider

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