## The benefits of full fibre internet

Whether you're working from home, streaming your favourite movies, or playing online games, the speed of your internet connection can significantly impact your online experience.

Full fibre connections typically offer speeds 20x faster than traditional connections - but how fast does your internet speed really need to be? Like really, really? Well, the answer to that kind of depends on your usage now, and what it’s likely to be in the future as your family grows and internet enabled devices become smarter and more numerous.

Read on to discover the factors that influence your household's internet speed requirements and that could help you determine the perfect speed for your needs.

**Understanding internet speed**

Before jumping into specific speed requirements, it's crucial to understand what internet speed means. Typically, internet speed is measured in megabits per second (Mbps) and refers to the rate at which data is transmitted from the internet to your device (download speed) and from your device to the internet (upload speed).

Faster speeds generally mean quicker downloads, smoother streaming, and reduced lag (the time between a command being selected and it being enacted on your device).

**7 factors affecting internet speed needs**

There are several factors that can influence the ideal internet speed for your household:

**1 - Number of users:**
The more devices and users you have in in your household, the greater the demand on your internet connection. Each device connected to the internet consumes bandwidth, so a household with multiple users and multiple devices will require more bandwidth which means higher speeds.

**2 - Internet usage:**
Your internet speed requirements depend on how you use the internet. Basic web browsing and email checking requires less speed than say streaming HD videos, online gaming, or video conferencing.

**3 - Streaming quality:**
If you're a fan of HD or 4K streaming, you'll need a faster internet connection or else you will not be able to enjoy your chosen entertainment at the quality intended and which you’re paying streaming subscriptions.

**4 - Gaming:**
Online gaming relies on low lag and a consistent connection. While the actual speed required can vary by game, faster speeds are recommended for an optimal gaming experience so that connection isn’t dropped, or you don’t experience lag. 

**5 - Working from home:**
If you work from home, a reliable and fast connection is crucial for video conferencing, uploading and downloading files, and using cloud-based applications. If you have children, you’ll also know their schoolwork is increasingly cloud-based and they will need a good connection to collect and submit assignments as well as organising timetables, contacting teachers etc. 

**6 - Number of smart devices:**
The increasing number of smart devices in homes, from thermostats to security cameras, can also place additional strain on your internet connection. As more and more consumer devices are internet enabled, the bandwidth you’ll need will increase. It’s also common for people to multiscreen which means even more separate devices consuming your home bandwidth. At Hey!Broadband, we offer a number of [full fibre packages](https://heybroadband.co.uk/for-home) to meet even the most data-hungry households' needs.

**7 - Location:**
Internet speed can vary by location. Urban areas tend to have faster, more reliable connections compared to rural areas. But that is beginning to change with the government’s full fibre roll out.



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**Determining your household's needs**

Now that you understand the factors that can influence your internet speed requirements, you can begin to think about the speed you might need. You should consider your needs both now and in the future. 

If you have young children you should bear in mind that their internet use will rocket as they grow older. A low usage household can quickly become a heavy usage household as children grow into teens with phones, tablets and other devices all simultaneously consuming bandwidth.

**Identify your primary activities**

Think about the primary online activities in your household. Are you mainly streaming videos, playing games, working from home, or a combination of these? Make a list of these activities and the estimated bandwidth they require.

**What should my internet speed be?**

Many internet service providers offer online speed calculators or recommendations based on household size and online activities. These tools can provide a rough estimate of the speed you need.


**Test your current speed**

Check your current internet speed using an online speed or bandwidth test. This will give you a baseline to compare against your calculated requirements. The easiest way to do this is to simply search ‘speed test’ or ‘bandwidth test’ in your browser.

**What speed is right for you?**

Hey!Broadband offers a range of full fibre broadband packages, so you can choose the right speed for your households needs. The table below gives you an idea of the internet speeds you will need depending on your household usage and size.



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**Choosing the right package for your needs**

Once you've determined your household's internet speed needs, it's time to select the right package for you.

**Compare providers:**
Research and compare internet service providers in your area. Consider factors such as price, reliability, and customer reviews.

**Read the small print:**
Pay attention to the details of the internet plans, including any data caps, contract lengths, and additional fees. Pay particular attention to see if the provider will raise their process during your contract length. 

**Beware of Bundles:**
Internet Service Providers often offer bundles that include TV and phone services. If you need them, fine. Just make sure you're not paying for services you don’t use.

**Upgrade when necessary:**
As your household's internet usage grows, don't hesitate to upgrade your plan to ensure a smooth online experience.

**Consider equipment:**
Ask about the type of modem and router provided with your plan. High-quality equipment, like the can make a significant difference in your internet speed and reliability. You can also consider WiFi pods to boost the signal around your home.

**Fit for the future**

Determining the right internet speed for your household needs both now and in the future is a crucial decision. By considering factors like the number of users, types of online activities, and future growth, you can make an informed choice when selecting a broadband provider. 

Remember that it's always better to have a little extra speed, than to constantly struggle with a frustratingly slow connection. With the right broadband package, your household can enjoy seamless browsing, streaming, gaming, and remote work, making your online life more enjoyable and productive – for years to come.

To find out if Hey!Broadband’s ultrafast, ultra-reliable full fibre broadband is available in your area, enter your postcode to check availability. Alternatively feel free to give our friendly Customer Service team a call on [0808 168 1616](tel:08081681616) or drop us an email at [info@heyb.co.uk](mailto:info@heyb.co.uk).


Future proofing your home: What internet speed does a household need? 

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# Learn about VoIP and its Benefits

**So, what exactly is VoIP?**

VoIP (Voice Over Internet Protocol) allows you to make voice and video calls using broadband connection, instead of copper cable technology which is how current landlines operate. A VoIP phone system is simpler and often cheaper, which can eliminate the need for a traditional landline, and you can have the VoIP system with a plug-in handset or on your smartphone with a VoIP app.  

**How does VoIP actually work?**

When you make a VoIP call, information in the form of data is split into smaller packages. This is then transmitted via the data networks which connect digital devices like your computer or smartphone. Finally, the information is reassembled the same at the receiving end. VoIP calling is probably sounding very technical and it is. However, this is just the same as technology you might’ve heard of such as Zoom, Skype, or Facebook Messenger calling.

**Why opt for VoIP?**

VoIP is updating human connection via broadband connection. VoIP service is the cheaper, simpler, better-quality way to communicate. Whether you’re conducting a professional call, catching up with a loved one, or making an important international call, the VoIP system is cheaper and more efficient. The cost is especially noticeable in international calls. Broadband calls give your pocket a break.

The smooth data transmission used by VoIP calling also often makes for better sound quality on your calls. A traditional landline operates through the compression and decompression of granules from the sound waves of your voice. Hey!Broadband uses state of the art technology, which delivers fibre optic connection straight to your home, for stable internet connection and a smooth VoIP service. VoIP is the key to professional work calls as well as clearer communication with the ones you love, no matter the distance.

Simply set up your Wi-Fi with Hey!Broadband, and include the VoIP option as a part of your package. Then you can communicate with anyone with an IP address through this medium.


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**Are there any disadvantages to using VoIP?**

If you have poor internet connection, the quality of your VoIP connection will also be poor. This means that crackly connection you want to avoid. Additionally, if your internet goes down or you have no Wi-Fi signal, you can’t make a VoIP call at all! Don’t let this scare you off. Choosing a fast and reliable broadband provider like Hey!Broadband means your VoIP calling can go on uninterrupted. 

However, it is important to make sure that if your internet does cut out, you have an alternative method of contacting emergency services. VoIP has huge advantages over the traditional landline, but switching to fibre optic broadband does mean removing the old copper cable landline. As long as you have any other means of contacting someone in an emergency, such as a normal mobile phone, switching to a Hey!Broadband VoIP phone system is a smart choice.

**Want to get set up with VoIP?**

Setting up VoIP services through Hey!Broadband is a straightforward process that can transform the way you communicate. VoIP calling with Hey!Broadband full fibre optic Wi-Fi is reliable, economical, and better quality. Sign me up already? We hear you. The VoIP phone system is simple to set up.

If you are not already registered with Hey!Broadband, [enter your postcode here](https://heybroadband.co.uk/address-finder) to find out if we’re in your area. Choose a plan that aligns with your internet requirements, at a price that suits you, don’t forget to include the VoiP option! Select an installation date, and within two weeks one of our professionals can install our state of the-art fibre optic broadband. Hey!Broadband will ensure you have a stable and high-speed connection for the best quality VoIP calls.

To start VoIP calling, you’ll need the necessary hardware and software. You can use a computer, smartphone, or a specialised VoIP phone. Remember that Hey!Broadband does not provide the handset, we provide the VoIP functionality to your home router.

You will also need an alternative method of contacting emergency services in case your Wi-Fi goes down but this is typically your mobile phone network as the VoIP is tied to your home broadband connection. But now you’re VoIP is ready to go, you can take advantage of all the great features that it has has to offer!

If you have any questions, please feel free give us a call on: [0808 168 1616](tel:08081681616). Our lines are open 7 days a week 8am-8pm. Alternatively, feel free to send us an email at: [info@heyb.co.uk](mailto:info@heyb.co.uk).


What is VoIP and How is it Different to a Landline Phone?

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In today's hyperconnected world, with all the streaming, gaming, and video calling we do, having super-fast and dependable broadband is a must. You may have heard some buzz around "full fibre broadband", and you're probably wondering, is fibre broadband better than traditional broadband?

We’ll break it down for you in simple terms, show you why full fibre broadband is for everyone, and how to get the best deals.

## What’s the difference between full fibre, partial fibre and ADSL broadband?

Full fibre broadband, sometimes referred to as FTTP (Fibre to the Premises), is the fastest and most reliable internet connection you can get. 

Unlike traditional broadband connections, which rely on copper cables to transmit data over long distances, full fibre uses fibre optic cables. Made from glass or plastic, fibre optic cabling can carry vast amounts of data for long distances at high speeds with very little signal degradation. They’re also better able to cope with extreme temperatures. These fibres then go straight into your home, bringing you internet that's both more reliable faster than traditional copper cables. 

There’s also Fibre-to-the-Cabinet (FTTC), which is a partial fibre connection. This still uses old copper broadband to make up part of its connection (from the cabinet to your house), so is much slower than full fibre. It is more widely accessible, with speeds up to 30 Mbps available to around 97% of premises in the UK. To put that speed into context, full fibre can hit speeds of up to 1,000 Mbps.

There’s also ADSL (asymmetrical digital subscriber line), which uses copper cables to a street-level junction box, then on to the house. This is essentially a step up from dial-up. Speeds are far, far slower than fibre, and reliability is also patchy, with dropouts and buffering a recurring issue. 

Still with us? Great. Onto the benefits of full fibre.

### Advantages of full fibre broadband over copper cables

**1.	Ultra-fast speeds**
One of the big advantages of full fibre broadband is its incredible speed. You can enjoy symmetrical speeds, which means that both upload and download speeds are equally fast. That makes stuff like online gaming, video streaming, and uploading large files a breeze. So, you can say goodbye to buffering and lag.

**2.	Reliable performance**
Copper cables are vulnerable to interference and dropouts. Full fibre is virtually immune to those issues, providing a consistent and reliable connection – even if you live in the middle of nowhere. 

**3.	Future-proof technology**
Full fibre broadband is ready to meet the demands of the future. Right now, it can easily handle emerging technologies like virtual reality, while streaming the in the highest definition is a doddle. Plus, with the old copper network being switched off in 2026, you’ll be ahead of the game.

**4.	Increased stability**
Full fibre is less affected by weather conditions and external factors that can disrupt copper cable connections. This means fewer outages and a more stable internet experience.

**5.	Low latency**
Gamers and video callers will appreciate the low latency offered by full fibre broadband. It ensures quick response times and seamless online interactions.

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**Can I get full fibre broadband?**

It’s easy to find out: check here to see if you can get Hey!Broadband full fibre. Hey!Broadband’s network is expanding all the time, so even if you can’t get full fibre in your area right now, it’s worth signing up to get a notification when it’s available. Hey!Broadband also regularly update their fast fibre broadband deals. For other providers, simply visit their websites and punch in your postcode to check availability.

**Should I get full fibre broadband?**

Whether you work from home, have data-hungry kids in the house, or you just want more reliable, faster internet for the whole family, full fibre is the way to go (if it’s available in your area).

Of course, with all the benefits full fibre brings, you might be expecting to pay a premium. That depends on what speed you’re looking for and which provider you’re looking at. Typically, the best value full fibre deals will be with the smaller providers like Hey!Broadband who own their own networks and don’t need to rent from big networks.

With full fibre from Hey!Broadband, you can enjoy all the benefits of full fibre, and more. There are no mid-contract price hikes, plus if you’re stuck in a contract, Hey!Broadband might be able to help you switch for free. 

In summary, with its superior speed and reliability, full fibre is a compelling choice for households everywhere. And soon, the only choice.

If you’re considering switching to fibre broadband or want to know about the options available to you, please call our friendly customer service team on [0808 168 1616](tel:08081681616) or email us at [info@heyb.co.uk](mailto:info@heyb.co.uk).

What Exactly is Full Fibre Broadband?

# 10 tips to ensure lightning-fast and reliable Wi-Fi coverage

Struggling with slow downloads, interrupted streaming or disconnecting from video calls? We’ve all been there. Luckily for you, Hey!Broadband has compiled our top 10 tips to improve your internet speed at home:


**1.	Take a speed test**

Doing a quick speed test across a number of speed testing websites (always good to get a range in order to get a better picture of what speeds you’re actually getting) is the first port of call for optimising internet speeds at home. This is also important to understand what you’re paying for and what you’re actually getting.


**2.	Call your internet provider**

Ultimately, if you’re finding your upload/download speeds are slower than what you signed up for, your internet provider should be your first port of call. Your broadband provider has a responsibility to deliver you the connection speed that was agreed upon in the contract. Give them a call and see what they can do to help.


**3.	Turn it off and on again**

This age-old proverb is timeless for a reason. If your Wi-Fi is playing up, the fastest and most effective solution is often to turn it off and on again. We recommend unplugging your modem or wireless gateway, waiting a minute, and then plugging it back in again. If you have a wireless router, repeat the process. This allows you to clear out any glitches in an otherwise steady connection.

Rebooting your equipment like this can really give your network the boost it needs. Try doing this once every few months at a time when you can stand to lost connection for a few minutes. If your internet is consistently unreliable though, you may require a more permanent solution such as fibre optic connection.

**4.	Adjust your router**

Make small adjustments to your equipment to get better connection. Adjust your router’s antennas so that one sticks up, and one sticks out sideways, preferably away from any potential interference and off the ground if possible. This means your signal will be sent out both vertically and horizontally. 

Move your router somewhere high and central, closest to where you use your internet most often. Wi-Fi signal only travels so far. You want your router placed where it gives the best access for everyone and the signal encounters minimal obstacles. 

Alternatively, you can move your computer closer to the router. By shortening the space between computer and router, you get better access to the Wi-Fi you want.


**5.	Extend your Wi-Fi network**

You’ve placed your router in the optimal location but the Wi-Fi still isn’t reaching you, there’s plenty of options to extend your Wi-Fi. As Wi-Fi fades with distance, in some homes, it’s necessary to get an extender; the best Wi-Fi extender depends on the nature of your Wi-Fi issues, and the floor plan of your house.

-	Wi-Fi boosters sit between your router and a black spot to amplify or redistribute connection into the area.
-	Wired access points connect to your router via an ethernet cable, see below.
-	Powerline extender kits come with two devices – one you plug into the router via an ethernet cable, the other you plug in where you want better Wi-Fi.
-	Mesh Wi-Fi systems replace your router with devices which create a Wi-Fi web that provides coverage from multiple points within your home. 


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**6.	Use an ethernet cable**

A wired connection limits where your devices can be and is less stable than Wi-Fi, this may seem like an unappealing option. However, using an ethernet cable is a faster and more stable connection than Wi-Fi. For faster internet, the ethernet is a sure-fire route if you can get the cable to your device which isn’t always possible. 

**7.	Update your equipment**

Add-ons like these will only extend the ability of an already efficient router. If the equipment providing you Wi-Fi is old, or uses traditional copper cable technology, you may need an upgrade. This could be the router itself or maybe it’s worth investigating full fibre broadband. When you switch to full fibre optic broadband with Hey!Broadband, we provide a free installation worth £150 by a trained professional. 

**8.	Switch your internet provider**

Consistent issues with your internet are ultimately the responsibility of your broadband provider. With so many reliable broadband providers to choose from, why waste time waiting for your options to load? See if your postcode is in range for super-fast full fibre optic broadband with Hey!Broadband today. If you’re stuck in a contract with six months or less, we may even be able to help you out of it.

**9.	Password protect**

The first thing you should do if you’re changing internet provider or wondering how to improve internet speed is password protect. Uninvited guests stretch your internet bandwidth, slowing your download speeds and breaking your connection during your calls. Set yourself up for the speedy internet you need with a complex password and WPA2 security.

**10. Increase bandwidth**

If you’re experiencing speed issues, it could be that you’ve outgrown your existing internet package. You’ll know if your internet isn’t up to par if there are regular issues connecting or consistently long load times. It may be worth shopping around to see if you can find better deals elsewhere.

If you’re interested in full fibre broadband packages from Hey!Broadband, please contact our friendly customer service team on: [0808 168 1616](tel:08081681616) or email us at [info@heyb.co.uk](mailto:info@heyb.co.uk).

10 Tips to Improve your Internet Speed At Home 

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## Business broadband: everything you need to know

A fast and reliable internet connection is essential for your business. As more and more people are working from home the need for lightning quick, super secure and reliable broadband is increasing. Nowadays, our office work often involves demanding processes like cloud-based apps, regular video conferencing and large file transfers. In order to manage all these tasks seamlessly, it’s important that your business broadband package can handle the strain.

But what makes business broadband different from the internet we use at home? And what should you look for when searching for broadband deals for business?

**Business broadband comes with responsive technical support and a guarantee of service**

One big thing that sets business broadband apart is the Service Level Agreements (SLAs) they offer. These agreements promise a certain standard of service that helps a business to understand if they’re getting what they pay for. For example, Hey!Broadband offers a SLA for responding to and trying to resolve any issues, guaranteeing an 8 working hours resolution time. So, any issues with your connection should get fixed faster, keeping your business humming without interruption. 

Hey!Broadband also offers dedicated technical support 24/7. That means you can talk directly to the people who know how to troubleshoot the issue and will be able to get your business re-connected. We understand that a reliable broadband connection is an essential part of business operations. 

Flexibility is another perk of business broadband. As your business grows and changes, you can easily upgrade your bandwidth to keep up with the increasing demands. Whether you're hiring more people, incorporating extra cloud services, or dealing with a boatload of data, business broadband has your back. It's all about staying fast and reliable as the business and team continues grow.

**Reliability**

These days, business broadband is expected to be reliable as we’re constantly connected and the smooth-running of any business now relies on it so heavily. This is why at Hey!Broadband, we offer fibre to the premises (FTTP) business broadband which means that the connection takes advantage of modern fibre cables to ensure super-fast speeds as well as future-proofing your fibre business broadband package. You can count on it to keep your internet connection stable and strong, even during peak times. That's a big deal for businesses that rely on uninterrupted internet for video calls, file sharing, and accessing cloud apps. 

Business broadband also gives you faster upload speeds compared to home internet. Again, this speed ramps up significantly with full fibre broadband for business – great for uploading big files, running a website, or sharing large files within your business. The faster uploads make collaboration a breeze and keep your interactions with customers seamless too.


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**Is business broadband right for you?**

Business broadband gives businesses everything they need to thrive. With better SLAs, priority support, scalability, reliability, and gigafast speeds – it could help supercharge your productivity and keep you competitive in the digital world. Hey!Broadband offers [competitive broadband packages](https://heybroadband.co.uk/business) that are capable of handling the needs of your business.

If you're running a business and want an internet connection that can handle all your needs, business broadband is the way to go. Invest in a reliable, secure, and efficient internet solution that fuels your growth and keeps you connected to endless opportunities.

**What’s the best broadband for business?**

That depends on what kind of business you’re running. If price is your main consideration, a quick search online will return lots of cheap business broadband deals. But check the fine print – you don’t want to be tied into a 24-month contract only for the connection to be constantly dropping or the speeds not good enough. 

For most businesses, the best choice is full fibre. With this option, the connection is delivered straight into your premises. It means fast, reliable broadband with no dropouts. If you’re dealing with large files, have a busy office or you’re constantly on video calls, it’s the best broadband for business.

If you’re interested in Hey!Broadband’s business broadband offerings, please don’t hesitate to call our friendly customer service team on [0808 168 1616](tel:08081681616).

What is business broadband?

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## Tips for choosing the right broadband plan for your home office

Hybrid working: it’s a phrase none of us had even heard of until just a few years ago. Now, though, working from home has become part and parcel of our professional lives. While plenty of office workers have happily headed back to shared working spaces for the traditional five days each week, many of us are sold on the benefits of working from home; for a few days each week, at least. In fact, according to the Office for National Statistics, in 2023 16% of UK workers said they were based at home — while 28% said that they were working between home and an office on a hybrid basis.

If you’re among the many hybrid or remote-working converts out there — whether you’ve returned to the office on a part-time basis, or you’ve entirely replaced co-working with a home office — finding the best broadband for working from home is key. Because let’s face it: it’s hard to enjoy the many upsides of remote working when your Teams calls keep cutting out, or download speeds are frustratingly slow. In this guide, we’ll break down some key factors to consider when choosing the best broadband for working from home — and how to make sure you’re getting the best deal, too. 

**The need for speed: what broadband speed do I need to work from home?**

The short answer: it depends. The first factor to consider is how many people are working from home; is it just you, or do you have a partner or house mates who’ll be sharing the connection through the day? Secondly, it’s important to think about how you — and the rets of your household — use the internet:

- Emails, and browsing the web:
if this is the extent of your household’s internet use, good news! This is very light-weight internet use, and requires less bandwidth. However, if you think that this will go up in the future, it's beneficial to be prepared. With Hey!Broadband, it's easy to upgrade your broadband package but be sure to check with your provider if this is possible. 

- Downloading and uploading files: 
The size of the files you’re sharing, and how often you’re doing this, will determine whether you need to upgrade your broadband speed.

- Video calls: 
if you’re opting for voice-only calls, the bandwidth you’ll need stays relatively low and there’s no need to switch to a superfast connection. However: if you’re regularly catching up with colleagues on video over Teams or Zoom, for example, faster speeds are needed. Fibre broadband is a great option for video conference calls, because it offers faster and more reliable upload speeds.

To make sure you’re covered across every platform, we recommend opting for an ultra-fast fibre broadband connection. Our unlimited full fibre is designed to offer a reliably stable connection for home workers — perfect for hopping on and off video calls.

We offer three speeds to choose from, all of them full fibre and all at prices that won’t break the bank. We also have dedicated [home worker packages](https://heybroadband.co.uk/home-worker) that offer 900Mbps symmetrical download/upload speeds which ensures that you’ll easily handle the most demanding video conferencing, working from cloud-based apps, sharing or downloading large files and much more.

Need a good broadband speed for working from home, but not sure which is right for you? No problem: our friendly customer service and technical support teams are here to help. Give them a call on: [0808 168 1616](tel:08081681616).

**Broadband black spots: make sure you’ve got complete coverage at home**

We’ve all been there: the traffic outside is a little too loud, so you head to the kitchen with your laptop to take a call in peace. But you settle down at the table with a fresh coffee only to find that your broadband speed has dipped, and your video connection is patchy. 

It’s best to plan ahead for moments like this, so you can work from anywhere in your home with confidence. Our Superpods help to ensure your whole house is connected; [take a look](https://heybroadband.co.uk/smart-wifi) to see if our smart add-on boosters could work for you. 


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**Working from home broadband, made simple**

If you’re working from home full-time, and need a broadband plan that can stand up to the demands of a hectic online schedule, we’ve got good news. On top of our unlimited full-fibre options, we’ve created two full-fibre plans specifically for those of you relying on your own home-office set-ups. Teaming ultra-fast, reliable broadband with access to speedy technical support, it’s everything you need to stay connected.

**1. Home Worker 900:**

£54/month for 12 months; 900Mbps average upload and download speeds

**2. Home Worker Pro 1000:**

£59/month for 12 months; 900Mbps average upload and download speeds, plus one static IP address

Both packages include guaranteed responses to technical issues within one day, plus a free state-of-the-art router and installation.

If you’re interested, feel free to take a look to see which could be the best fit for you: [https://heybroadband.co.uk/home-worker](https://heybroadband.co.uk/home-worker) or give us a call on [08081681616](tel:08081681616).

What are the Best Broadband Options for Working From Home?

## We share the top reasons to switch, and break down everything you need to know before you make the change.

Have you thought about your broadband provider lately? Maybe not; we reckon you should, though. It’s easy to stick with the same service you’ve had for years — but we can think of plenty of reasons why it could be beneficial to rethink who’s supplying your internet: 

**You could save money**

It’s a competitive market out there, so what was the best deal a few years ago may no longer be the cheapest option. Shop around for broadband-switch deals that offer the speed and connections you’re looking for at a great-value price; you might be surprised by how much you could save when you switch broadband provider.

**Your needs have evolved**

Perhaps what you need from your broadband has changed since you chose your current internet provider. Maybe you’re now working from home part-time — or even full-time. It could be that you’re streaming more movies or enjoying online gaming more than you were before; all of these add up to a need for faster broadband.

**You’re moving house**

The provider you’re with might not offer the same package at your new place — or you might find that you’ve got a wider range of deals and the option of faster coverage once you’ve moved.

**Your deal is ending soon**

If you’ve been enjoying an introductory offer that’s due to end soon, and you’re looking at a sharp jump in price as a result, now could be the perfect time to explore your options. 

If you can relate to any of the above, that’s great news; you’re ready to shop around for a brilliant new broadband deal and [switch your fibre broadband](https://heybroadband.co.uk/#choose-package-section). Before you get started on your search, though, we recommend checking a few key things:

1. What are you spending?

Check the cost of your current broadband plan. Do you usually stay within your limit, or tend to run over your allowance? It’s worth looking back over a few months to track your habits and figure out what kind of coverage would suit you best. 

2. What's your usage?

Think about how your household uses broadband. How many devices are likely to be used at once? Factor in everything from smartphones, tablets and laptops to games consoles and TV streaming. It can be tempting, but try to resist opting for the cheapest deal without being realistic about the speeds you need. 

It might be that unlimited broadband is the best way to guarantee everyone can stay connected at once; fibre broadband can be the best option when it comes to a reliable, speedy connection for the whole family. On the flip side, make sure you’re not paying for coverage you don’t need. If you’re only likely to be sending emails and using a couple of devices at a time, it’s unlikely you’ll need unlimited coverage. Once you’re clear on what you need from your plan — as well as what you’re comfortable spending — it’s time to find the perfect deal and make the switch. 



**Here are your top questions on how to switch broadband, answered:**

- How to switch broadband providers?

This will depend on who you’d like to switch to, and what kind of broadband service you currently have. The best thing to do is contact the provider you’d like to move to, and ask them to explain how they manage this process. In some instances the new internet service provider will even pay toward the early cancellation fees when switching. At Hey!Broadband we will always do our best to help you switch broadband providers so please do give our customer service team on [08081681616](tel:08081681616) to find out if we can help you switch or not.

- How long does it take to switch broadband?

On average, you can expect the switch between providers to take around two weeks; possibly longer, if you need anything to be installed by your new provider. Don’t worry, though; you can keep your internet connection during this time; once everything’s set up ready for the switch, the downtime between providers shouldn’t be long at all. In fact, Ofcom states that any service downtime during a switch should never be longer than a working day, and that providers will need to compensate you if something goes wrong and things take longer than they should.

- Do I need to cancel my broadband before switching?

If you’re moving between different types of broadband — say, between cable and fibre broadband, or vice versa — you won’t be able to switch over automatically. It’s best to cancel your current provider and start a new contract elsewhere; give them a call to discuss the best way to get this sorted.

- How long before my broadband ends can I switch?

Now’s the time to take a look at your contract. Sometimes providers include an exit fee, so it’s important to check this doesn’t cost more than any savings you’d make by switching. This means it can sometimes be best to wait until your contract ends before you move elsewhere. That said, if you can prove the speeds you’re getting are lower than you were promised, you may be able to waive this fee.

Fortunately, it’s now a legal requirement for broadband providers to let you know when your contract is coming to an end; when it’s time, they’ll send you an end of contract notification (ECN). Once you’ve received your ECN, you can decide whether you’d like to stick with your current provider or head to another contract elsewhere.

If you’d like to learn more about our services and see if they could work for you, check out our [range of packages](https://heybroadband.co.uk/#choose-package-section).

Alternatively, give us a call to discuss the best way to switch providers based on your circumstances: [0808 168 1616](tel:08081681616).


How to Switch Broadband Provider?

## 7 Tips for finding the best broadband deal to suit your needs

At a time when costs for goods and utilities are increasing, we’re all looking for the best deals. We can cut back on luxuries, walk instead of drive – all these little things can really add up. But there’s one thing many of us can’t and shouldn’t do without: reliable and fast broadband. With every household using more connected devices and work being done from home, finding the best broadband deal is an important decision for every household. Does that mean you need to pony up the big bucks? And is your current deal the best there is? 

Here, we’ll guide you through the process of evaluating your broadband plan and getting the most value for your money. By following these steps, you can make an informed decision and potentially save on your monthly broadband bill.

**1. Take a look at your current plan**

The first step is to take a good look at what you’re spending and on what. So, grab your latest broadband bill and give it the once-over. You’re looking for the total spend every month including any and all add-ons. Most broadband providers will also raise prices during your contract, so be aware of that possibility. Hey!Broadband ensures that all our fibre broadband packages are fixed so that there’s no surprise price hikes during your contract.

Then note down what you get in your package – any extras, what speed you’re promised, type of broadband, etc. Now you’re armed with some info, you can look for the best fibre broadband deals to suit your home requirements.

**2. Consider your priorities**

Is your broadband deal not meeting your expectations? Then it’s the perfect time to review what you’re looking for. With so many deals out there, starting with clear priorities will make it easier for you to choose a package that suits your requirements and your budget. Whether you’re looking for a reliable speed of 100mbs per second or you require an ultrafast gigabyte per second, [Hey!Broadband’s fibre broadband deals](https://heybroadband.co.uk/#choose-package-section) have something for everybody.

**3. Do you have a need for speed?** 

Speeds are affected by the amount of people using a broadband connection. So, if you’re a busy work-from-home parent, with kids watching YouTube while you’re in meetings, you’ll want to look for the best fibre broadband deals that support a lot of simultaneously connected devices. Sluggish broadband speeds are often to blame for buffering and dropped connections, which is the last thing you need during an important work call.

On the other hand, if your internet usage is more restricted, you might not need require fast speeds. Opting for a basic and reliable package will likely be the best solution to meet your specific needs.

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**4. What’s your budget?**

It can be tempting to choose the cheapest available option for your broadband package. And the cheapest option could indeed be the right one for you. But if you do have lots of devices connected to the internet for most of the day, this could prove to be a misguided move as you’ll need to switch again to achieve the speeds you really need. 

It’s also worth considering the length of your contract so you don’t get stuck with unsuitable broadband and a commitment that’s hard to get out of. In any case, identifying an ideal budget will give you a filter to consider the best, fastest broadband deals available to you.

**5. Check the contract length**

The maximum length for a broadband contract is 24 months, which is a fairly long time to be tied into something that’s not working for you. If your circumstances may change in the near future, consider finding a shorter broadband contract that offers you more flexibility. Alternatively, it’s worth checking what the earliest cancellation period is and if there are any fees for leaving the contract early.

**6. Availability in your area**

Remember to check for the best fibre broadband deals in your area. The last thing you want is to find the perfect package only to discover later it’s not available in your postcode. 

Hey!Broadband offers a search tool to identify if our fibre broadband is available in your area. We’re constantly connecting new areas to our superfast fibre broadband service so don’t worry if you’re area isn’t currently connected, we can update you when your area goes live!

**7. Help Switching**

If you’re stuck in a contract that you can’t get out of, see if you can find a provider who will help you. Depending on circumstances and how long is left on your current contract, Hey!Broadband can help with switching and sometimes even assist with cancellation fees.

If you’re thinking about switching and want advice, a member of our helpful team will be happy to talk you though your options and help you find the best broadband deals for you. Call us on [0808 168 1616](08081681616) today to speak to an advisor.

Am I Getting the Best Deal on My Broadband?

## 5 Tips for finding the best business broadband to fit your needs

If your business – like most – would be unable to function without the internet, finding the best broadband provider is one of the most important decisions you can make. It’s arguably even more crucial than finding the perfect office space. When you rely on video calls, online payments, cloud storage, downloads and uploads, then a home broadband connection just won’t cut it. But with so many business broadband providers offering a different range of speeds, costs, and levels of service, how do you choose which one is right for you?

Here, we’ll guide you through everything you need to consider when choosing the best business broadband provider for you. 

**1. Customer Service**

If you run into any issues with your business broadband, being unable to fix it fast can damage your reputation and even cost you in terms of revenue if the downtime lasts a while. Knowing you can pick up the phone and speak to a real, knowledgeable person is invaluable. Make sure you look for a reliable broadband provider who will provide a fast resolution if you do experience problems.

At Hey!Broadband, we know that even a minor technical glitch can lead to a major inconvenience for businesses which is why we offer dedicated access to network support. We’re committed to resolving any business broadband issues which is why we have a 1-day SLA in place to guarantee a prompt resolution. We also give our business broadband customers a direct phone line straight to technical services teams – monitored 24/7 – so we’re ready to tackle any connectivity issues that may arise.

**2. Download Speeds**

Whether you’re sending large files, hopping onto client calls, working from the cloud – or more realistically, all three – high download speeds are a must. As our working world is increasingly digital, being able to handle large data transfer at rapid speeds is essential for many businesses. This is especially true with the amount of data collection and management that businesses are typically handling day-to-day - full fibre broadband helps to ensure that everything runs smoothly - without nasty drop-offs!

With [Hey!Broadband's business offers](https://heybroadband.co.uk/business), our speeds match your productivity. At up to 20x faster than traditional broadband, we guarantee ample dedicated bandwidth. What’s more, large businesses enjoy a dedicated leased line for sole use. This means that your company has full line capacity, meaning you’re not sharing precious broadband bandwidth with anyone else.

**3. Unlimited Downloads**

Many providers are now adding caps to their download speeds with broadband for businesses. Exceed them and you could be hit with surprise charges. And if there’s one thing the finance team hates, it’s hidden costs. Make sure you opt for a provider with unlimited downloads to avoid nasty surprises. 

It’s important know exactly what you’re getting for the cost – you would typically expect unlimited data usage but this isn’t always the case. Hey!Broadband offers unlimited full fibre, direct to the premises to ensure that there are no bandwidth restrictions during peak times so you won’t suffer from any network congestion. We even offer the option to reserve specific bandwidth allocations for occasions when you expect heavy use. 


**4.  Scalability**

As your business grows, it’s wise to opt for broadband that will grow with it. To make sure you have the capacity to grow, choose a business broadband provider who will be able to help you scale up. Because when you need faster speeds and more storage, you’ll have enough on your plate without needing to switch provider. 

Hey!Broadband offer three tiers of business broadband, making it easy for smaller businesses to start off with a more budget-friendly package and move to a different deal when the time comes. 

**5. Competitive Prices**

Chances are that price isn’t the first thing you consider when choosing a broadband provider as getting the right plan to meet your business needs will be the primary focus. After all, making sure your speed and customer service needs are met comes first – it doesn’t end up as a saving if you then have to sacrifice reliability. 

Of course, budgets are always an important consideration which is why we’ve started our business broadband prices start from £59 a month for superfast broadband. That means average upload and download speeds of 150mbps, unlimited data, 1 free static IP address and more. 

**So, what’s next?**

It’s always advisable to compare providers and identify which business broadband provider is most suitable for your business. There are many factors to weigh up and your requirements may not always be the same so it’s worth speaking to your ISP shortlist to get a better understanding of each broadband package. 

If you’d like to get your business online with Hey!Broadband, give us a call on [0808 168 1616](tel:08081681616) and a member of our team will be happy to discuss business broadband options with you. Alternatively, send an email here: [info@heyb.co.uk](mailto:info@heyb.co.uk)


What to consider when choosing a business broadband provider?

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## How your business can benefit from reliable fibre broadband

A reliable broadband connection is essential for most competitive businesses right now. Broadband reliability is the key to capitalising on office space, labour costs, client liaison, and employee attention. If your business uses WiFi, you will likely struggle to unlock your full business potential without reliable broadband speed. Here’s why. 
 
**Office space**
 
One major cause of internet loss is black spots in your office space. Black spots are the areas in your workplace where the signal is too weak or unstable to provide a strong connection. Without full broadband coverage throughout your building, the office space you pay for is going to waste. We can identify and eliminate the black spots in your office at no extra cost, when you connect with Hey!Broadband. 
 
**Labour costs**
 
Whether in the office or working from home, your employees need reliable broadband speed throughout the day. Lost connection comes out of your labour expenses. Where employees’ paid time is spent on troubleshooting, they are prevented from producing their best work. Hey!Broadband’s business deals are an easy route to eliminating these costs. 

We promise to fix any broadband issue in one working day, as part of our business broadband packages' Service Level Agreements (SLAs). Our technical support lines are open 24/7 so you can talk through what’s happening with our friendly expert customer satisfaction team. We work tirelessly to give you what you signed up for on efficiency, speed, and satisfaction. 

**Client liaison** 
 
Unreliable broadband can have you dropping out of calls at crucial moments. Between employees or with important clients, a reliable connection is essential. Unreliable broadband during work calls is an easily avoidable evil. It’s always a frustration when your call freezes and you have to try again or wait until the connection is re-established. Full fibre broadband resolves this problem thanks to symmetrical upload/ download speeds. This means that you have a consistent connection which isn’t affected by background activities. [Hey!Broadband’s business package](https://heybroadband.co.uk/business) also offers a dedicated leased line to ensure that there’s no surprises when it comes to your internet connection. 

**Employee attention** 

Finally, broken broadband connection breaks the focus of your workforce. This has profound consequences for employee satisfaction and the work they produce. Employees experiencing constant interruptions, troubleshooting, and connectivity issues become frustrated, unproductive, and stressed. This challenge to effective communication, especially when remote working, hinders collaboration and blocks the route to your business’s success. Better performing broadband, better performing workforce, better performing business. 

Our fibre broadband ensures that internet connection is the last thing you need to worry about when in the office. Experience symmetrical upload and download speeds, to revolutionize the way you work online. Symmetrical internet gives you room for many different users to make speedy transitions on the same WiFi at once. Plus, access to the fastest speeds for heavy upload tasks.

**What broadband speed do I need?** 
 
Choosing the right broadband provider for you is an important decision, and it takes a lot of consideration. It goes beyond internet access, and can either significantly enhance, or significantly hurt your business performance. If you’re still feeling a little lost and wondering what broadband speed is best for your business, let’s think about the speed you really need. 

Choose any from our three favourite business package deals: 

- Superfast with average speeds of 150mbps. 
- Megafast with average speeds of 400mbps. 
- Gigafast with average speeds of 900mbps. 

Our broadband business contracts are 24-month package deals, but we’re flexible to suit your needs. Upgrade your package speed any time to have broadband that grows with your company and its changing demands.

Full fibre technology is the future of broadband, delivering connection directly to your premises. We’re moving past old copper cable infrastructure and we’re bringing you only the best broadband in your area. Copper cables are only used in the broadband technology of the past. Prone to oxidisation, over time the copper cables will degrade and cause more frequent issues and eventual system failure. Future proof your business by removing copper cables and opting for full fibre business broadband. If you’re handling large files or on video calls, Hey!Broadband’s business broadband offers you a fast and stable connection for smooth business operations. We have the speed you need.
 
Interested in our Business Broadband? Get in touch below

Businesses of all shapes and sizes love our reliable business broadband, as you can see from our reviews. If you have any questions or would just like to get in touch, a member of our team will be happy to speak with you on [0808 168 1616](tel:08081681616). If you’d prefer to send an email, you can do so here: [info@heyb.co.uk](mailto:info@heyb.co.uk).

The Hidden Costs of Unreliable Broadband

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## Turbo-charge your productivity with gigabit broadband for businesses

Ambitious businesses are constantly seeking ways to stay ahead of the competition. And that competition is only increasing. In today’s globalised world your competitors are no longer in your town, or necessarily even based in the UK – they could be anywhere is the world.

One powerful tool that has emerged as a game-changer for productivity is gigabit broadband, sometimes referred to as gigabit fibre broadband. Offering speeds up to 1,000 megabits per second (Mbps), gigabit broadband has transformed the way companies operate, unleashing unprecedented potential for growth and efficiency. 

For many businesses a lightning-fast, reliable internet connection is no longer a luxury - it's an absolute necessity to make sure you’re operating at the highest level. Whether you need to share large files regularly between remote teams or store and manage large ecommerce data, gigabit connections will help to achieve your business goals.

So, what is gigabit broadband and how could Hey!Broadband’s Business Broadband turbo charge your business?

**Lightning-fast connectivity**

Gone are the days when sluggish internet connections hampered productivity. Gigabit broadband ensures businesses like yours have access to fast, reliable broadband. Hey!Broadband’s Business Broadband is up to 20x faster than traditional broadband with no buffering, dropouts or disappointments. Employees can collaborate in real-time, share large files effortlessly, and access cloud-based applications without frustrating delays.

**Seamless video calls**

Post covid, video conferencing has emerged as a vital tool for conducting virtual meetings, enabling face-to-face interactions with clients, partners, and team members. Gigabit broadband ensures that video calls are of the highest quality and more importantly do not drop out because of insufficient bandwidth thus minimising miscommunications and speeding up decision-making. 

**Enhanced cloud-based capabilities**

The rise of cloud-based services has revolutionised how businesses store and access data. Gigabit broadband enables businesses to move their operations entirely into the cloud. This shift means employees can access essential resources and files from anywhere at any time, fostering remote work options and improving overall work-life balance. Whether it's customer relationship management (CRM) software, project management tools, or collaborative platforms, gigabit broadband businesses can harness the full potential of cloud-based services.

**Facilitating data-intensive applications**

Today's businesses rely heavily on data analysis to make informed decisions. Gigabit broadband enables companies to harness data-intensive applications, such as big data analytics and artificial intelligence, which were previously out of reach due to bandwidth limitations. The ability to process and analyse vast amounts of data in real-time allows businesses to gain valuable insights and adapt quickly to changing market conditions, improving their overall efficiency and productivity. Hey!Broadband can meet specific bandwidth requirements assuring capacity for large bandwidth users.

**Future-Proofing**

To ensure your business is prepared for future growth; whether in terms of workforce (network users) or workload (larger datasets, file transfer etc.) fibre broadband is ready to handle the next challenge. The added opportunity to upgrade to gigabit speeds on the same cable means that should bandwidth demand increase, fibre optic broadband is ready to meet it. 

Another great benefit of fibre optic is symmetrical upload and download speeds which means that data transfer goes both ways at the same time so there is no delay if you’re downloading something whilst on an online conference call for example. 

As fibre optic cables are made of glass, there is very little susceptibility to losing connection through poor weather conditions or any other interference. They also benefit from improved longevity when compared to traditional copper cables which corrode and can therefore degrade the signal strength.This makes fibre optic a stable and consistent choice for fast and reliable internet. 

**Competitive pricing, dedicated support and SLAs**

Hey!Broadband’s gigabit broadband deals [start from just £59](https://heybroadband.co.uk/business) a month and have been designed to make lightning-fast full fibre a viable option for businesses of all sizes.

In addition to affordable pricing, Hey!Broadband’s customers can access comprehensive network support. That support includes a dedicated line straight to one of our technical services team, with a guaranteed one-day fixing time in the unlikely event of an outage. Bespoke response times and solutions can be negotiated through specific Service Led Agreements (SLAs).

**Are you ready to turbo-charge your productivity?**

Get in touch with Hey!Broadband and take the first step to lightning-fast gigabit broadband for your business. Call us on [0808 168 1616](tel:08081681616) or [send us a message](mailto:info@heyb.co.uk) and a member of our team will be happy to discuss business broadband options with you.

Maximising Productivity: The Benefits of Gigabit Broadband for your Business

## Broadband that’s got your back

The soaring cost of supermarket prices is scary, and this is only the start. From fuel to housing, the cost-of-living-crisis is the news headline that really hits home. Now, many internet service providers are even raising the prices of your broadband part way through the contract. However, there are still companies offering cheap broadband deals with no mid-contract price hikes. 

Hey!Broadband offers fast, realiable and affordable full fibre broadband without any surprises during the contract term. We also offer a social tariff broadband package that is for anyone who meets the eligibility criteria which is outlined below.

**Costs are Increasing**

Costs are going up, including broadband – as inflation goes up, so too does the cost of almost everything which is why we’re seeing our monthly bills increasing. This includes broadband in most cases but with Hey!Broadband we’ve endeavoured to keep our costs down so that everyone can enjoy full fibre broadband.

Our everyday fibre package won’t increase during your contract, and nor will any of our other offers. We are loyal to our customers, and loyal to our word. There’s no fine print and no stomach-dropping surprises with Hey!Broadband. 
 
You would be forgiven for thinking that this would be the case with all network providers. When you sign up to a contract with a pre-defined price, it should feel safe to assume that this price won’t suddenly rise without warning part way through the agreed time span. Unfortunately, there are no legal obligations to keep your broadband provider from doing this. This is what many major broadband providers have been doing during the cost-of-living crisis, to match the rise in inflation. This means broadband providers can continue to generate revenue above the cost of inflation. 
 
Hey!Broadband approaches the situation differently. We build trusting relationships with customers based on our reliability, prices, and quality of care. Our prices are assessed by experts to deliver fair and affordable pricing for our customer base, and we stay true to our word. This means Hey!Broadband can continue to thrive as a company, without it being at your expense. 

**Social Tariff Fibre Broadband**

If you’re an individual or household on universal credit or other benefits, Hey!Broadband have a discounted broadband package that is still competitively quick. For just £16 you can enjoy our [everyday 100 full fibre broadband](https://heybroadband.co.uk/everydayfibre). This includes a free router and standard installation worth £150 and 100mbps of symmetrical upload and download speeds which places you above the average for most internet users. 

It’s more than enough to stream your favourite shows, game online with your friends, and video call your loved ones for hours with no cut-outs. An individual or household is eligible for our Everyday Fibre package if you receive any of the following:
 
- Universal credit 
- Pension credit 
- Income support 
- Income-based Jobseeker’s Allowance (JSA) 
- Income-related Employment and Support Allowance (ESA) 
- Housing Benefit – Personal Independence Payment 
- Attendance Allowance – Care Leavers Support 
 
We have affordable broadband deals for everyone’s needs. If you don’t qualify for social tariff internet in our everyday broadband package, we still have shockingly low prices for lightning-fast network. Check out our website for any more information on our competitive prices. Or get in contact via email or on the phone. 

**Broadband price increase comparison**

Take a look at the chart below for a broadband price comparison and price increase comparison on broadband providers in 2023. 




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Source: [https://moneytothemasses.com/quick-savings/utilities/broadband/broadband-price-increases-for-2023-provider-price-hikes-revealed](https://moneytothemasses.com/quick-savings/utilities/broadband/broadband-price-increases-for-2023-provider-price-hikes-revealed) 

Hey!Broadband delivers consistently fair and affordable prices, speed, and service. Our Everyday Fibre broadband package stays £16 for the contract term you’ve signed up for. We provide social tariff full fibre broadband with the highest standard of service – pay less without feeling a sacrifice in quality.

The Hey!Broadband Everyday Fibre package is our discounted offer that’s available to anyone who meets the eligibility criteria. However, we look out for our customers in every one of our broadband packages. We have affordiable, fast and reliable broadband deals across the board to meet every demand.

If you have any questions or would just like to get in touch, a member of our team will be happy to speak with you on [020 4586 8868](02045868868). If you’d prefer to send an email, you can do so here: [info@heyb.co.uk](info@heyb.co.uk).


Costs are Going Up but Your Broadband Doesn’t Have To

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## Are you eligible for social tariff fibre broadband and if so, what are the benefits? 
If you’re looking to find a broadband deal that’s more suited to your situation, Hey!Broadband has the answers. In this article, we aim to provide you with a clear understanding of the eligibility criteria for social tariff broadband. And with that, we want the process of accessing our Everyday Fibre package to be as transparent and straightforward as possible. So everyone has the opportunity to enjoy the benefits of super-fast, reliable, and affordable broadband - high quality broadband without breaking the bank.

**What is social tariff broadband?**

Before we go any further, let’s clarify what we’re talking about. Social tariff broadband is a discounted broadband package for individuals and households on Universal Credit or other benefits. That’s the only difference from our other packages– we still provide full fibre broadband to your home so that you can enjoy superfast connection speeds. You can still have full-fibre broadband right to your doorstep, now at a price you can afford.

Social tariff packages like our Everyday Fibre still place you above the UK speed of the standard internet user. You still have access to 100mbps symmetrical upload and download speeds. This means you can stream your favourite shows, join video calls with colleagues without losing connection, or catch up with loved ones uninterrupted. 

In a world increasingly reliant on digital for work, education, entertainment, and social interaction, our social tariff broadband is perfect for keeping you connected. The internet is increasingly seen as a utility which means that in our modern society, everyone should have access. Social tariff broadband isn’t just about internet access; it’s about connectivity, empowerment, and fairness.

**Am I eligible for social tariff broadband?**

The UK government has actively encouraged internet service providers to make affordable internet options available to support customers with limited incomes. We have outlined our eligibility criteria below to make our Everyday Fibre broadband package the most accessible:
- Universal credit 
- Pension credit 
- Income support 
- Income-based Jobseeker’s Allowance (JSA) 
- Income-related Employment and Support Allowance (ESA) 
- Housing Benefit – Personal Independence Payment 
- Attendance Allowance – Care Leavers Support 

If you’re eligible based on the above list, visit our [Everyday Fibre page](https://heybroadband.co.uk/everydayfibre) or give us a call on [0808 168 1616](tel:08081681616) to see if our social tariff broadband is available in your area. We’re committed to bridging the gap between affordability and quality. Lightning-fast, affordable broadband for everyone’s needs. 

**What are the benefits of social tariff broadband?**

The main advantage is the discounted cost of the package which has been encouraged by the government for all internet service providers to offer alongside their standard packages. For Hey!Broadband’s social tariff package, we emphasise that even with a discounted cost, there’s no sacrifice in quality; we want to provide all our customers with high-speed, reliable and affordable fibre broadband. There should be no compromise in quality but some providers might not offer as competitive a package as Hey!Broadband. 

We understand that access to the internet is not just about having a connection, it’s about having a fast, reliable, and seamless experience. That’s why our Everyday Fibre package offers an impressive 100mbps symmetrical upload and download speeds. These speeds rank among the fastest when compared to other social tariff packages, ensuring you have a reliable and quick online experience.

Another important feature of our Everyday Fibre package is that we don’t raise prices during the contract term so the price that you take out the contract with, will be the same throughout the contract term. We guarantee superfast fibre broadband speeds with no sacrifice to quality despite the discounted cost - it’s still the same fibre optic cable delivered to your doorstep.

With our reliable and fast connection speeds, you’ll be able to enjoy uninterrupted streaming, seamless online gaming and no dropping out during online calls with colleagues or friends and family. 



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**Our contract stays the price you signed up for!**

One of the standout features of Hey!Broadband is our steadfast promise that our contract stays the same price you signed up for. You would be fair in assuming this is the case with all broadband providers. However, there's no legal obligation for internet service providers to maintain price stability within the duration of your contract. Therefore, many broadband providers have raised the price of their contracts in line with rising UK inflation rates so the price you agreed to originally may not last the full contract length.

At Hey!Broadband, our prices are designed to give you superfast speeds at fair rates, and we stay true to our word. Our Everyday Fibre package offers discounted full fibre broadband that doesn’t compromise on quality. 

To take advantage of our commitment to price stability and quality broadband, it's easy to get started. Simply check the availability of the [Everyday Fibre](https://heybroadband.co.uk/everydayfibre) broadband package in your area or give us a call on [020 4586 8868](tel:02045868868) to speak to one of our friendly and helpful advisors.

Who is eligible for Social Tariff Broadband?

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Welcome to the Hey!Broadband blog. Whether you’re a gamer, work-from-homer, or 24-hour-streamer, you’re in the right place. Here, you’ll find thoughts, opinions, insights, answers, and the latest news on all things full fibre and beyond.  

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Introduce a friend or family member to Hey!Broadband and you’re both onto a winner. You’ll get a £50 gift card and your friend will get lightning fast full fibre broadband with 3 months FREE.