Gigafast is coming to town
Now, Full fibre
is for everyone
Now, Full fibre
is for everyone
Start by checking if we’re in your area.
Can you get Hey!B?
If you receive any of the following, you're eligible for Everyday Fibre:
- Universal Credit
- Pension credit
- Income Support
- Income-based Jobseeker's Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Housing Benefit - Personal Independence Payment
- Attendance Allowance - Care Leavers support
SYMMETRICAL UPLOAD/DOWNLOAD*
For average internet usage, streaming and browsing online on a few devices.
- 100Mbps download / 100Mbps upload*
- 12-month contract
- Free router and standard installation (worth £150)
- No price increase during the length of your contract
How to get Everyday Fibre
Call us
Give us a call on 020 4586 8868 let us know you’d like Everyday Fibre.
Send us your documents
Email us at specialassist@heyb.co.uk with the relevant document(s) as proof of your benefits.
Get ready for full fibre
Once we’ve checked your documents, we’ll confirm your package details and sort out installation.
Send us an Email.
I would like Everyday Fibre!
Social Tariff Questions
If you receive the one or more of the following benefits, you may be eligible:
- Universal Credit
- Pension Credit
- Income Support
- Income-related Job Seekers Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Housing Benefit - Personal Independence Payment
- Attendance Allowance - Care Leavers support
Simply email us at specialassist@heyb.co.uk the necessary documents so we can check them. We’ll then confirm your order.
Yes. If you’re already one of our customers and qualify for a Everyday fibre package, simply call our Customer Service Team on 020 4586 8868 and they’ll tell you what to do next.
Simply call our Customer Service Team on 020 4586 8868 or email us at specialassist@heyb.co.uk
We’ll send you a confirmation email detailing your order. Then, someone from our trusted installation partners (F&W Networks) will contact you to arrange an installation date and time that’s convenient for you. On the day they’ll then visit your home to connect you to our full-fibre broadband.
At the end of your 12-month contract, you’ll be contacted by our team who’ll offer you some renewal options. Please note, you’ll be asked to provide updated proof of eligibility before you can renew your package.
Yes, you can upgrade to our Megafast or Gigafast packages whenever you like and pay our standard prices. Simply call our Customer Service Team on 020 4586 8868.
Unfortunately, no other offers are available.
Everyday Fibre plan is a broadband only package. Our Everyday Fibre plan estimated download speed is 100Mbps and 100Mbps upload.
