5G network is the fifth generation of mobile network technology, representing a significant leap forward from 4G. While both provide wireless internet connectivity, 5G network offers substantially faster speeds, lower latency, and greater capacity.

The key differences include:

• Speed: 5G network speed can reach up to 10 Gbps, compared to 4G's maximum of around 100 Mbps
• Latency: 5G reduces response time to as little as 1 millisecond (vs. 50ms for 4G)
• Capacity: 5G can support many more connected devices per square kilometre
• Reliability: More stable connections with fewer dropouts
• Energy efficiency: Better battery life for 5G-enabled devices

These improvements mean that 5G network technology isn't just an incremental upgrade – it's a transformative technology that opens the door to new possibilities for how we connect, work, and play.

When discussing 5G network speed, the numbers are truly impressive. While real-world speeds vary based on location, network congestion, and device capabilities, typical 5G network speeds are dramatically faster than previous generations:

• 2G: 0.1 Mbps
• 3G: 8 Mbps
• 4G: 20-100 Mbps
• 5G: 100-900 Mbps (with peaks of up to 10 Gbps in ideal conditions)

This means that on a good 5G network connection, you could download a full HD movie in seconds rather than minutes, stream 4K video without buffering, and enjoy lag-free gaming on the go.

Probably not. Most smartphones released in the last couple of years already support 5G network connectivity, including recent iPhone models (iPhone 12 and newer) and mid to high-range Android devices. If you've purchased a phone within the past 2-3 years, there's a good chance it's already 5G-compatible.

To check if your current device supports 5G, look in your phone's specifications or settings menu.

UK 5G network coverage is expanding rapidly, with major urban areas already well-served and ongoing rollout to suburban and rural locations. Hey! Broadband offers 5G network coverage in numerous locations across the UK.

To check if 5G network in your area is available, contact our customer service team who can help determine the expected coverage at your location. Our team can provide up-to-date information on both 5G and 4G availability where you live or work.

When you're connected to a 5G network, your device will typically display a "5G" icon in the status bar where you would normally see the mobile signal strength. The exact appearance varies between device manufacturers, but it's usually clearly labelled.

If you don't see a 5G indicator despite being in an area with 5G network coverage, check that:

• Your device is 5G-compatible
• You have a 5G-enabled SIM and plan
• You haven't accidentally disabled 5G in your device settings
• You're not in a location where the signal may be obstructed (like inside a building with thick walls)

While theoretical 5G network speed can reach up to 10 Gbps, real-world performance typically ranges from 100-900 Mbps, depending on various factors including:

• Your proximity to a 5G mast
• The number of people using the network
• Physical obstacles between you and the mast
• Your device's capabilities
• Weather conditions

Even at the lower end of this range, 5G network speeds represent a significant improvement over 4G, providing a noticeably smoother experience for everything from web browsing to high-definition video calls.

No, 5G network connectivity for mobile devices is separate from your home broadband plan. You can access 5G network services through Hey! Broadband's mobile plans regardless of your home broadband package. However, for the best overall connectivity experience, we recommend combining our full fibre home broadband with our new mobile services.

This dual approach ensures you're always connected with the fastest available technology wherever you are.

If you're ready to explore your options and experience the power of 5G network technology, check out our range of mobile packages or give us a call at 0330 822 2878. Our friendly customer service team at Hey! Broadband is here to help you find the perfect combination of home and mobile connectivity for your needs.