## Get gigabit broadband without lifting a finger

Full fibre broadband, also known as gigabit broadband, is the best for delivering the next generation of internet connectivity to your home. Fibre broadband offers the fastest speeds and a reliable broadband connection directly to your home – so what’s the catch? You might be thinking, how does fibre optic broadband get to my house? 

Now is the best time to choose full fibre broadband if it’s available in your area as the installation couldn’t be simpler. In this comprehensive guide, we’ll run through the instalment process. The transition to fibre broadband is simple so let’s take a look at what’s involved.

**Firstly, what is full fibre broadband?**

Traditional broadband services rely on copper cable technology. This means connection goes from your provider to your street cabinet, and then to your home. Going via the cabinet means that there are times when the network load is under more strain as more users are on it which is why you might notice slower speeds during peak usage hours.
 
The difference with full fibre broadband is that the connection is delivered straight from your provider to your home, also known as Fibre to the Home (FTTH) or premise (FTTP). This direct line ensures a smooth connection, cutting out the need for the street cabinet for faster speeds and a smoother running connection. This is also thanks to the fibre cables which are capable of transmitting more data that traditional copper cables.

The older copper infrastructure is also susceptible to rust or natural wear and tear over time. This kind of degradation is inevitable over time with copper cables as they’re exposed to changes in temperature and environment. With full fibre broadband, the cables are made of glass or plastic which are more resistant to environmental damage as well as being a better material to transmit data. The result? A seamless and ultra-fast internet experience that meets the tough demands of modern-day technology.

**How is fibre broadband installed?**

Today, gigabit broadband is the easiest to install and you barely have to lift a finger. Across broadband providers, this process will work slightly differently, but the key steps to full fibre broadband installation are mostly the same. Here’s a simple guide to understand the full fibre installation process at Hey!Broadband.

**Step 1: Check full fibre is in my area**

The first thing you need to get gigabit broadband, check: is full fibre available in my area? Simply enter your postcode in our [address finder](https://heybroadband.co.uk/address-finder) tool to find out if we’re offering full fibre broadband in your area. If it’s not available currently, we’ll notify you if it becomes available later.

From here, you can follow a few simple instructions to book one of our friendly professionals to come to your home and set up full fibre broadband for you.

**Step 2: Technician Visit**

On a convenient date chosen by you, one of our skilled Hey!Broadband engineers will arrive at your doorstep. Our engineer will assess the most efficient route to connect the gigabit broadband to your home, checking in with you at important stages to make sure that the installation is good to progress – this could be things like drilling a hole in an exterior wall to connect the fibre cable. Our engineers will always do their best to connect you as quickly and smoothly as possible but there may be additional work required which can delay the process. 

We offer this service, a free router, and complete full fibre broadband technology, together worth £150, completely free of charge for all home broadband packages. And we endeavour to make sure our customers are satisfied – check out our Trustpilot reviews to see for yourself.

**Step 3: Connection Setup**

Once the installation is complete, the technician will make sure gigabit broadband is fully functional. Once this has been confirmed, you’re all set up to enjoy the gigafast speeds that full fibre broadband has to offer. If there are any issues, the technician will try and resolve them as quick as possible and give you a call back the next day just to make sure everything is working as planned.

Now you’re all set up to enjoy the amazing benefits of gigabit broadband; it’s that simple!

Full Fibre Broadband: Our Simple Installation Guide

large_pexels-ksenia-chernaya-5691602.png

medium_pexels-ksenia-chernaya-5691602.png

small_pexels-ksenia-chernaya-5691602.png

thumbnail_pexels-ksenia-chernaya-5691602.png

pexels-ksenia-chernaya-5691602.png

## We share the top reasons to switch, and break down everything you need to know before you make the change.

Have you thought about your broadband provider lately? Maybe not; we reckon you should, though. It’s easy to stick with the same service you’ve had for years — but we can think of plenty of reasons why it could be beneficial to rethink who’s supplying your internet: 

**You could save money**

It’s a competitive market out there, so what was the best deal a few years ago may no longer be the cheapest option. Shop around for broadband-switch deals that offer the speed and connections you’re looking for at a great-value price; you might be surprised by how much you could save when you switch broadband provider.

**Your needs have evolved**

Perhaps what you need from your broadband has changed since you chose your current internet provider. Maybe you’re now working from home part-time — or even full-time. It could be that you’re streaming more movies or enjoying online gaming more than you were before; all of these add up to a need for faster broadband.

**You’re moving house**

The provider you’re with might not offer the same package at your new place — or you might find that you’ve got a wider range of deals and the option of faster coverage once you’ve moved.

**Your deal is ending soon**

If you’ve been enjoying an introductory offer that’s due to end soon, and you’re looking at a sharp jump in price as a result, now could be the perfect time to explore your options. 

If you can relate to any of the above, that’s great news; you’re ready to shop around for a brilliant new broadband deal and [switch your fibre broadband](https://heybroadband.co.uk/#choose-package-section). Before you get started on your search, though, we recommend checking a few key things:

1. What are you spending?

Check the cost of your current broadband plan. Do you usually stay within your limit, or tend to run over your allowance? It’s worth looking back over a few months to track your habits and figure out what kind of coverage would suit you best. 

2. What's your usage?

Think about how your household uses broadband. How many devices are likely to be used at once? Factor in everything from smartphones, tablets and laptops to games consoles and TV streaming. It can be tempting, but try to resist opting for the cheapest deal without being realistic about the speeds you need. 

It might be that unlimited broadband is the best way to guarantee everyone can stay connected at once; fibre broadband can be the best option when it comes to a reliable, speedy connection for the whole family. On the flip side, make sure you’re not paying for coverage you don’t need. If you’re only likely to be sending emails and using a couple of devices at a time, it’s unlikely you’ll need unlimited coverage. Once you’re clear on what you need from your plan — as well as what you’re comfortable spending — it’s time to find the perfect deal and make the switch. 



working from home 1.jpg

**Here are your top questions on how to switch broadband, answered:**

- How to switch broadband providers?

This will depend on who you’d like to switch to, and what kind of broadband service you currently have. The best thing to do is contact the provider you’d like to move to, and ask them to explain how they manage this process. In some instances the new internet service provider will even pay toward the early cancellation fees when switching. At Hey!Broadband we will always do our best to help you switch broadband providers so please do give our customer service team on [08081681616](tel:08081681616) to find out if we can help you switch or not.

- How long does it take to switch broadband?

On average, you can expect the switch between providers to take around two weeks; possibly longer, if you need anything to be installed by your new provider. Don’t worry, though; you can keep your internet connection during this time; once everything’s set up ready for the switch, the downtime between providers shouldn’t be long at all. In fact, Ofcom states that any service downtime during a switch should never be longer than a working day, and that providers will need to compensate you if something goes wrong and things take longer than they should.

- Do I need to cancel my broadband before switching?

If you’re moving between different types of broadband — say, between cable and fibre broadband, or vice versa — you won’t be able to switch over automatically. It’s best to cancel your current provider and start a new contract elsewhere; give them a call to discuss the best way to get this sorted.

- How long before my broadband ends can I switch?

Now’s the time to take a look at your contract. Sometimes providers include an exit fee, so it’s important to check this doesn’t cost more than any savings you’d make by switching. This means it can sometimes be best to wait until your contract ends before you move elsewhere. That said, if you can prove the speeds you’re getting are lower than you were promised, you may be able to waive this fee.

Fortunately, it’s now a legal requirement for broadband providers to let you know when your contract is coming to an end; when it’s time, they’ll send you an end of contract notification (ECN). Once you’ve received your ECN, you can decide whether you’d like to stick with your current provider or head to another contract elsewhere.

If you’d like to learn more about our services and see if they could work for you, check out our [range of packages](https://heybroadband.co.uk/#choose-package-section).

Alternatively, give us a call to discuss the best way to switch providers based on your circumstances: [0808 168 1616](tel:08081681616).


How to Switch Broadband Provider?

large_pexels-andrea-piacquadio-925786.jpg

medium_pexels-andrea-piacquadio-925786.jpg

small_pexels-andrea-piacquadio-925786.jpg

thumbnail_pexels-andrea-piacquadio-925786.jpg

man working on laptop at desk.jpg

## The benefits of full fibre internet

Whether you're working from home, streaming your favourite movies, or playing online games, the speed of your internet connection can significantly impact your online experience.

Full fibre connections typically offer speeds 20x faster than traditional connections - but how fast does your internet speed really need to be? Like really, really? Well, the answer to that kind of depends on your usage now, and what it’s likely to be in the future as your family grows and internet enabled devices become smarter and more numerous.

Read on to discover the factors that influence your household's internet speed requirements and that could help you determine the perfect speed for your needs.

**Understanding internet speed**

Before jumping into specific speed requirements, it's crucial to understand what internet speed means. Typically, internet speed is measured in megabits per second (Mbps) and refers to the rate at which data is transmitted from the internet to your device (download speed) and from your device to the internet (upload speed).

Faster speeds generally mean quicker downloads, smoother streaming, and reduced lag (the time between a command being selected and it being enacted on your device).

**7 factors affecting internet speed needs**

There are several factors that can influence the ideal internet speed for your household:

**1 - Number of users:**
The more devices and users you have in in your household, the greater the demand on your internet connection. Each device connected to the internet consumes bandwidth, so a household with multiple users and multiple devices will require more bandwidth which means higher speeds.

**2 - Internet usage:**
Your internet speed requirements depend on how you use the internet. Basic web browsing and email checking requires less speed than say streaming HD videos, online gaming, or video conferencing.

**3 - Streaming quality:**
If you're a fan of HD or 4K streaming, you'll need a faster internet connection or else you will not be able to enjoy your chosen entertainment at the quality intended and which you’re paying streaming subscriptions.

**4 - Gaming:**
Online gaming relies on low lag and a consistent connection. While the actual speed required can vary by game, faster speeds are recommended for an optimal gaming experience so that connection isn’t dropped, or you don’t experience lag. 

**5 - Working from home:**
If you work from home, a reliable and fast connection is crucial for video conferencing, uploading and downloading files, and using cloud-based applications. If you have children, you’ll also know their schoolwork is increasingly cloud-based and they will need a good connection to collect and submit assignments as well as organising timetables, contacting teachers etc. 

**6 - Number of smart devices:**
The increasing number of smart devices in homes, from thermostats to security cameras, can also place additional strain on your internet connection. As more and more consumer devices are internet enabled, the bandwidth you’ll need will increase. It’s also common for people to multiscreen which means even more separate devices consuming your home bandwidth. At Hey!Broadband, we offer a number of [full fibre packages](https://heybroadband.co.uk/for-home) to meet even the most data-hungry households' needs.

**7 - Location:**
Internet speed can vary by location. Urban areas tend to have faster, more reliable connections compared to rural areas. But that is beginning to change with the government’s full fibre roll out.



**Determining your household's needs**

Now that you understand the factors that can influence your internet speed requirements, you can begin to think about the speed you might need. You should consider your needs both now and in the future. 

If you have young children you should bear in mind that their internet use will rocket as they grow older. A low usage household can quickly become a heavy usage household as children grow into teens with phones, tablets and other devices all simultaneously consuming bandwidth.

**Identify your primary activities**

Think about the primary online activities in your household. Are you mainly streaming videos, playing games, working from home, or a combination of these? Make a list of these activities and the estimated bandwidth they require.

**What should my internet speed be?**

Many internet service providers offer online speed calculators or recommendations based on household size and online activities. These tools can provide a rough estimate of the speed you need.


**Test your current speed**

Check your current internet speed using an online speed or bandwidth test. This will give you a baseline to compare against your calculated requirements. The easiest way to do this is to simply search ‘speed test’ or ‘bandwidth test’ in your browser.

**What speed is right for you?**

Hey!Broadband offers a range of full fibre broadband packages, so you can choose the right speed for your households needs. The table below gives you an idea of the internet speeds you will need depending on your household usage and size.



grid to show Hey!Broadband's gigafast speeds

Hey!Broadband gigafast speeds.png

**Choosing the right package for your needs**

Once you've determined your household's internet speed needs, it's time to select the right package for you.

**Compare providers:**
Research and compare internet service providers in your area. Consider factors such as price, reliability, and customer reviews.

**Read the small print:**
Pay attention to the details of the internet plans, including any data caps, contract lengths, and additional fees. Pay particular attention to see if the provider will raise their process during your contract length. 

**Beware of Bundles:**
Internet Service Providers often offer bundles that include TV and phone services. If you need them, fine. Just make sure you're not paying for services you don’t use.

**Upgrade when necessary:**
As your household's internet usage grows, don't hesitate to upgrade your plan to ensure a smooth online experience.

**Consider equipment:**
Ask about the type of modem and router provided with your plan. High-quality equipment, like the can make a significant difference in your internet speed and reliability. You can also consider WiFi pods to boost the signal around your home.

**Fit for the future**

Determining the right internet speed for your household needs both now and in the future is a crucial decision. By considering factors like the number of users, types of online activities, and future growth, you can make an informed choice when selecting a broadband provider. 

Remember that it's always better to have a little extra speed, than to constantly struggle with a frustratingly slow connection. With the right broadband package, your household can enjoy seamless browsing, streaming, gaming, and remote work, making your online life more enjoyable and productive – for years to come.

To find out if Hey!Broadband’s ultrafast, ultra-reliable full fibre broadband is available in your area, enter your postcode to check availability. Alternatively feel free to give our friendly Customer Service team a call on [0808 168 1616](tel:08081681616) or drop us an email at [info@heyb.co.uk](mailto:info@heyb.co.uk).


Future proofing your home: What internet speed does a household need? 

large_pexels-anna-nekrashevich-6801869.jpg

medium_pexels-anna-nekrashevich-6801869.jpg

small_pexels-anna-nekrashevich-6801869.jpg

thumbnail_pexels-anna-nekrashevich-6801869.jpg

pexels-anna-nekrashevich-6801869.jpg

Homes in Amersham have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_AMERSHAM.png

medium_AMERSHAM.png

small_AMERSHAM.png

thumbnail_AMERSHAM.png

AMERSHAM.png

Amersham

## What is a good download speed? Our guide to understanding download speed 

Most of us use the internet every day, in fact, you’re using it right now. But despite our daily need for broadband, we often don’t know the answer to some of the most simple and important questions about our daily needs like, what is a good download speed? Or what download speed do I need?

**What is download speed?**

Before we delve into the ideal download speeds, let's clarify what it means. Download speed refers to how quickly data travels from the internet to your device, usually measured in megabits per second (Mbps) or gigabits per second (Gbps) for full fibre broadband connections. Simply put, the higher the download speed, the faster you can download content from the web. 


**What download speed do I need?**

Everyone’s needs are different, and usually depend on multiple factors. If you’ve come here wanting to know what is a normal download speed, the UK median average download speed in March 2023 was 69.4 Mbps according to Ofcom. Thanks to continuing efforts to expand the UK’s fibre network, these speeds are increasing year on year.

If you want to know what is a decent download speed, or even what are the best download speeds for internet, you might want a bit more than the UK average. To decide what speeds suit your needs, you’ll need to consider how many people are connected to your home Wi-Fi and how many devices use your bandwidth at once? 

If your household has a number of connected users with multiple devices, Hey!Broadband has multiple packages suitable for higher usage households, from our Megafast (400mbps) to our Gigafast (900mbps). Faster download speeds like the Gigafast 900 will have you covered, whatever your needs, without breaking the bank.

**What is a good download speed?**

An important thing to consider, is not just what your broadband needs are right now, but also how to prepare your home for any future additions whether it be smart home appliances that are becoming more and more popular or remote working that requires reliable and fast internet speeds. If you need to rely on a stable and fast internet connection for working from home; file sharing and online calls, then anything above 100Mbps will ensure that you don’t run into any delays.

Another benefit of opting for full fibre broadband from Hey!Broadband is that gigafast speeds are available at low costs. So even if your current needs are minimal, you can set yourself up for any future changes on our [Gigafast 900Mbps](https://heybroadband.co.uk/for-home).

surface-Xh1bnFfVFI4-unsplash.jpg

**What is a good download speed for gaming?**
If you or anyone in your household is a gamer, it’s definitely worth investing in faster download speeds. Gaming is one of the biggest strains you can make on your home Wi-Fi, and when it’s your leaderboard ranking on the line, every megabit matters. Online gaming requires a robust and speedy internet connection to ensure a smooth and responsive experience. 

Thanks to fibre broadband technology using plastic and glass cables, this means that there is lower latency thanks to the data being transmitted at much faster speeds than traditional copper cables. Latency refers to the time it takes for the data to travel to and from the game server so a lower speed means that your reaction times aren’t delayed by your internet connection. 

Modern games, especially multiplayer ones, depend heavily on real-time data exchange: good upload and download speeds help with this specifically. With full fibre broadband, you have symmetrical upload and download speeds so there’s no interruptions. Lag, or latency, can significantly impact gameplay, making the difference between victory and defeat in fast-paced, competitive environments. Higher download speeds contribute to quicker game updates, faster loading times, and an overall more stable connection, reducing the risk of annoying interruptions during crucial moments.

**What is a fast download speed?**

Anything over 100Mbps is considered to be a fast connection but as we have more devices with 4k streaming capabilities, online gaming as well as working from home, sometimes it pays to upgrade your home internet speed.

Nowadays, gigabit connections (up to 1Gbps download and upload speeds) are the top end of full fibre broadband speeds and are becoming more and more accessible as the rollout of fibre cables continues. A gigabit connection is the fastest commercially-available option and is more than enough for the majority of users, even among heavy-use households. 

Understanding your download speed need is essential for getting the best from your internet experience. Whether you're a casual user, a busy household with multiple devices, or an avid gamer, knowing the right speed ensures smooth streaming, seamless work calls, and uninterrupted gaming sessions. Don't settle for less—evaluate your current and future requirements to choose the best plan for your household.


What is a Good Download Speed? How to Get The Most from Your Fibre Broadband

large_speedometer-653246_1920.jpg

medium_speedometer-653246_1920.jpg

small_speedometer-653246_1920.jpg

thumbnail_speedometer-653246_1920.jpg

speedometer-653246_1920.jpg

## As broadband prices increase, now is the best time to consider alternative options

As you might be aware, most broadband providers hike their prices every April. It’s likely that will have already received an email about it recently, with details on how much extra you’ll be paying. So you may know that this year’s broadband price increase could be a substantial one.

**Why are prices going up?**

Annual broadband price rises are nothing new. Every year, providers will raise prices in line with inflation to keep up with rising business costs and maintain profitability. But as the inflation rate recovers from a 30-year high in 2023, broadband price rises continue to be higher than normal, with this year’s hike no exception. 

**I’m in a contract – will my broadband price rise?**

Most broadband providers have these hikes built onto their terms and conditions, so the likelihood is that if you’re with one of the bigger providers, your monthly broadband cost will go up from April. 

The increases are usually tied to the Consumer Price Index (CPI) or Retail Price Index (RPI) inflation rates, which are published at the beginning of each year. It’s worth noting that providers usually add their own percentage (around 3%) to cover rising costs, meaning an overall increase of about 4-5% annually. However, the CPI figure in Jan 2024 was at 4%, so with the additional percentage price on top of that, many providers are set to increase prices by up to 7.9%. Virgin Media, which chooses to use the RPI as the base level, will go even further, increasing prices by 8.8% in April.

**How much will my broadband price increase by?**

Search your inbox. Check your mail. If your price is going up, your provider should have informed you in the last few months. Major providers like BT, Sky and Virgin Media have all confirmed their spring price rises. 

**Can I cancel my contract or switch providers?**

You can switch provider or cancel your contract at any time, but there’s usually a fee involved – and usually quite a big one. However, some providers will allow you to cancel your contract within 30 days of being notified of the price increase. To see if you could cancel your contract for free or, find out what the buy-out clause is, check your contract Ts&Cs or contact your broadband service provider.

Simply cancelling your contract isn’t the only way to avoid paying the price increase. Some smaller providers can buy you out of your contract, meaning you can switch to a better deal mid-contract and it won’t cost you a penny. For instance, at Hey!Broadband, there are certain cases where we will buy customers out of their existing contracts depending on how much of it is left. If you’re interested in switching to Hey!Broadband, give us a call on [0808 168 1616](tel:08081681616).


pexels-vlada-karpovich-8367847.png

**Out of contract? You’re free to switch**

Of course, if you’re not tied into a contract, you can cancel your broadband services without penalties or fees. If you’re out of contract, there’s every chance you’ve been rolled onto a more expensive tariff, so it’s certainly worth looking for a better deal irrespective of the imminent April price hikes – switching could save you £100s over the course of a broadband contract. 

**Do all broadband providers hike their prices?**

Thankfully, not all providers are set on bumping their prices at the earliest possible opportunity. Smaller broadband providers like Hey!Broadband offer a ‘no mid-contract price rise guarantee’. And as households continue to feel the effects of inflation across their utility bills, this level of certainty can be a welcome reprieve. 

**Are there any exemptions?**

Some customers won’t be affected by the price rises. For example, if you’re with a smaller provider like Hey!Broadband, there will be no price hike. There will also be no price rise for those on social tariffs (eligible for government financial support like Universal Credit). At Hey!Broadband, we make a promise to keep our prices consistent throughout the contract so whether you have one of our [home packages](https://heybroadband.co.uk/for-home) or our [social tariff](https://heybroadband.co.uk/everydayfibre), there are no price hikes! 

**In conclusion**

Mid-contract price rises are, unfortunately, par for the course with the major broadband providers. And set against the backdrop of economic uncertainty, they come at a difficult time for many. But there are ways to negate the impact of a broadband price hike. 

When you’re out of contract, always shop around for better deals, making sure you don’t roll onto a more expensive tariff. Often, big providers can seduce you with new-customer offers and glitzy advertising campaigns, but the smaller providers are often better value for money in the long term. 

Hey!Broadband strives to offer fantastic gigafast full fibre broadband for a fair price so if you’re interested in making the switch, be sure to [check our availability](https://heybroadband.co.uk/address-finder) in your area or give us a call on [0808 168 1616](tel:08081681616).

As Broadband Prices Increase Across the Board, Is it Time to Switch Provider?

thumbnail_sales.png

sales.png

## What’s the copper switch off, and why full fibre broadband?

You might have heard that Openreach are stopping copper wire broadband and telephone communications, in what they’re calling The Copper Switch Off. The copper wire network has been used for telephone communication across the UK since 1876. In more recent years, these copper cables have also provided internet connection. However, a lot of people are now making the switch to full fibre broadband. Copper communication is coming to a halt. Openreach plan to halt the use of phonelines and internet by copper cables for new customers by 2026. But why is the copper cable network coming to an end, and what does this mean for you?

**Who will the Copper Switch Off affect?**

If you already have full fibre optic broadband, you won’t be significantly affected, if at all. On the other hand, the copper switch off is a huge change that will affect approximately 25 million premises in the UK. So read carefully to find out if this is you, and what you can do about it.

**Businesses**

Many businesses across the UK rely on long-established copper cable network connection. Schools, GP surgeries, care homes, and pharmacies. Companies who have relied on traditional, old-fashioned copper cables since before full fibre optic broadband existed. These would have taken the biggest hit but there are already plans in place to move these existing customers to digital lines if full fibre isn’t available.

For businesses with different branches in multiple locations across the UK, it’ll just be a case of moving to fibre optic cables or digital if the first option isn’t available in that area initially. Upgrading nationwide internet connection and bringing our public services into the modern era of technology will be a huge benefit thanks to fibre optic’s vastly increased capabilities in terms of bandwidth and speed.

**Residences**

Millions of homes across the UK will be switched to either digital or fibre optic cable. The copper cable network will no longer be an option. To get ahead of the curve, Hey!Broadband has a wide range of full fibre broadband packages to meet your requirements. Depending on the package you opt for, Hey!Broadband provides free installation worth £150, making your transition so much easier.

**Rural areas**

For especially remote rural areas, full fibre broadband might not be available before the copper switch off date. This means people may need to switch to 4G, 5G, or a fixed wireless network. For some rural areas, this option may be better and more cost effective than building full fibre broadband infrastructure. 

compare-fibre-PAOv9-7VBMI-unsplash.jpg

**Why is the Copper Switch Off happening?**

Copper cable networking isn’t simply being ‘switched off’. First, Openreach are rolling out fibre optic broadband or digital broadband city by city across the UK. They will be replacing copper cables with fibre optic and will only start the copper switch off once the new cables are up and running. Why are they doing this? The simple answer is that it’s proven to be the most reliable network for telecommunications moving forward. 

Fibre optic broadband technology means superfast internet connections, allowing you to enjoy all the services that that take up bandwidth which is increasing by the day! Hey!Broadband have been supporters of fibre optic technology for a long time which is why we deliver the best service directly to your home.

**The benefits of full fibre broadband:**

There’s a good reason Openreach are switching to full fibre broadband, and at Hey!Broadband, we’re already on the bandwagon. Full fibre broadband (or gigabit broadband) is the most reliable broadband UK-wide.

The primary advantages of full fibre broadband are bandwidth and speed. Fibre cables can deliver symmetrical gigabit speeds which means lightning-fast upload and download speeds simultaneously. To put simply, fibre can carry many many more bits of data than copper. So if you’re a multi-device household, this means you can up/download files in seconds, game online with friends, or work from home with no interruptions or lag. 

Saying goodbye to copper cable networks means no more (or minimal) buffering. Our full fibre optic broadband technology is future proof. This means that fibre optics can keep pace with evolving technologies, so you won’t be struggling to keep up.

Beyond speed, full fibre broadband is the most reliable broadband option available in the UK. Unlike copper cables, which can degrade over distance and are susceptible to environmental factors, fibre optic cables are resilient and unaffected by interference. This translates to a stable and low-latency internet connection, making it ideal for all the modern demands we put on our internet connection daily.

Get in touch with Hey!Broadband by phone on [0808 168 1616](tel:08081681616) or email us at: [info@heyb.co.uk](mailto:info@heyb.co.uk) for more info about our packages, your eligibility and anything else. 

What is the copper switch off and will it affect me?

large_pexels-mikhail-nilov-6893804(1).jpg

medium_pexels-mikhail-nilov-6893804(1).jpg

small_pexels-mikhail-nilov-6893804(1).jpg

thumbnail_pexels-mikhail-nilov-6893804(1).jpg

pexels-mikhail-nilov-6893804(1).jpg

Great News! You can get Hey!Broadband in Aylesbury. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now. 

large_AYLESBURY.png

medium_AYLESBURY.png

small_AYLESBURY.png

thumbnail_AYLESBURY.png

AYLESBURY.png

Aylesbury

Great News! You can get Hey!Broadband in Banbury. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_BANBURY.png

medium_BANBURY.png

small_BANBURY.png

thumbnail_BANBURY.png

BANBURY.png

Banbury

In today's hyperconnected world, with all the streaming, gaming, and video calling we do, having super-fast and dependable broadband is a must. You may have heard some buzz around "full fibre broadband", and you're probably wondering, is fibre broadband better than traditional broadband?

We’ll break it down for you in simple terms, show you why full fibre broadband is for everyone, and how to get the best deals.

## What’s the difference between full fibre, partial fibre and ADSL broadband?

Full fibre broadband, sometimes referred to as FTTP (Fibre to the Premises), is the fastest and most reliable internet connection you can get. 

Unlike traditional broadband connections, which rely on copper cables to transmit data over long distances, full fibre uses fibre optic cables. Made from glass or plastic, fibre optic cabling can carry vast amounts of data for long distances at high speeds with very little signal degradation. They’re also better able to cope with extreme temperatures. These fibres then go straight into your home, bringing you internet that's both more reliable faster than traditional copper cables. 

There’s also Fibre-to-the-Cabinet (FTTC), which is a partial fibre connection. This still uses old copper broadband to make up part of its connection (from the cabinet to your house), so is much slower than full fibre. It is more widely accessible, with speeds up to 30 Mbps available to around 97% of premises in the UK. To put that speed into context, full fibre can hit speeds of up to 1,000 Mbps.

There’s also ADSL (asymmetrical digital subscriber line), which uses copper cables to a street-level junction box, then on to the house. This is essentially a step up from dial-up. Speeds are far, far slower than fibre, and reliability is also patchy, with dropouts and buffering a recurring issue. 

Still with us? Great. Onto the benefits of full fibre.

### Advantages of full fibre broadband over copper cables

**1.	Ultra-fast speeds**
One of the big advantages of full fibre broadband is its incredible speed. You can enjoy symmetrical speeds, which means that both upload and download speeds are equally fast. That makes stuff like online gaming, video streaming, and uploading large files a breeze. So, you can say goodbye to buffering and lag.

**2.	Reliable performance**
Copper cables are vulnerable to interference and dropouts. Full fibre is virtually immune to those issues, providing a consistent and reliable connection – even if you live in the middle of nowhere. 

**3.	Future-proof technology**
Full fibre broadband is ready to meet the demands of the future. Right now, it can easily handle emerging technologies like virtual reality, while streaming the in the highest definition is a doddle. Plus, with the old copper network being switched off in 2026, you’ll be ahead of the game.

**4.	Increased stability**
Full fibre is less affected by weather conditions and external factors that can disrupt copper cable connections. This means fewer outages and a more stable internet experience.

**5.	Low latency**
Gamers and video callers will appreciate the low latency offered by full fibre broadband. It ensures quick response times and seamless online interactions.


**Can I get full fibre broadband?**

It’s easy to find out: check here to see if you can get Hey!Broadband full fibre. Hey!Broadband’s network is expanding all the time, so even if you can’t get full fibre in your area right now, it’s worth signing up to get a notification when it’s available. Hey!Broadband also regularly update their fast fibre broadband deals. For other providers, simply visit their websites and punch in your postcode to check availability.

**Should I get full fibre broadband?**

Whether you work from home, have data-hungry kids in the house, or you just want more reliable, faster internet for the whole family, full fibre is the way to go (if it’s available in your area).

Of course, with all the benefits full fibre brings, you might be expecting to pay a premium. That depends on what speed you’re looking for and which provider you’re looking at. Typically, the best value full fibre deals will be with the smaller providers like Hey!Broadband who own their own networks and don’t need to rent from big networks.

With full fibre from Hey!Broadband, you can enjoy all the benefits of full fibre, and more. There are no mid-contract price hikes, plus if you’re stuck in a contract, Hey!Broadband might be able to help you switch for free. 

In summary, with its superior speed and reliability, full fibre is a compelling choice for households everywhere. And soon, the only choice.

If you’re considering switching to fibre broadband or want to know about the options available to you, please call our friendly customer service team on [0808 168 1616](tel:08081681616) or email us at [info@heyb.co.uk](mailto:info@heyb.co.uk).

What Exactly is Full Fibre Broadband?

large_compare-fibre-PAOv9-7VBMI-unsplash.jpg

medium_compare-fibre-PAOv9-7VBMI-unsplash.jpg

small_compare-fibre-PAOv9-7VBMI-unsplash.jpg

thumbnail_compare-fibre-PAOv9-7VBMI-unsplash.jpg

Great News! You can get Hey!Broadband in Beaconsfield. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_BEACONSFIELD.png

medium_BEACONSFIELD.png

small_BEACONSFIELD.png

thumbnail_BEACONSFIELD.png

BEACONSFIELD.png

Beaconsfield

Great News! You can get Hey!Broadband in Billingshurst. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_BILLINGSHURST.png

medium_BILLINGSHURST.png

small_BILLINGSHURST.png

thumbnail_BILLINGSHURST.png

BILLINGSHURST.png

Billingshurst

Great News! You can get Hey!Broadband in Burgess Hill. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_BURGESS HILL.png

medium_BURGESS HILL.png

small_BURGESS HILL.png

thumbnail_BURGESS HILL.png

BURGESS HILL.png

Burgess Hill

Great News! You can get Hey!Broadband in Carterton. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CARTERTON.png

medium_CARTERTON.png

small_CARTERTON.png

thumbnail_CARTERTON.png

CARTERTON.png

Carterton

Great News! You can get Hey!Broadband in Chesham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CHESHAM.png

medium_CHESHAM.png

small_CHESHAM.png

thumbnail_CHESHAM.png

CHESHAM.png

Chesham

Great News! You can get Hey!Broadband in Copthorne. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_COPTHORNE.png

medium_COPTHORNE.png

small_COPTHORNE.png

thumbnail_COPTHORNE.png

COPTHORNE.png

Copthorne

Great News! You can get Hey!Broadband in Cranleigh. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

medium_CRANLEIGH.png

small_CRANLEIGH.png

thumbnail_CRANLEIGH.png

CRANLEIGH.png

Cranleigh

Homes in Crawley have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_CRAWLEY.png

medium_CRAWLEY.png

small_CRAWLEY.png

thumbnail_CRAWLEY.png

CRAWLEY.png

Crawley

Great News! You can get Hey!Broadband in Crawley Down. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CRAWLEY-DOWN.png

medium_CRAWLEY-DOWN.png

small_CRAWLEY-DOWN.png

thumbnail_CRAWLEY-DOWN.png

CRAWLEY-DOWN.png

Crawley Down

Our teams have started building our full fibre network in Dorking. Pre order today and keep up to date with our build progress and discover when your address will be connectable.

large_DORKING.png

medium_DORKING.png

small_DORKING.png

thumbnail_DORKING.png

DORKING.png

Dorking

# 5 Reasons why full fibre broadband is the best option for your gaming setup

In the fast-paced world of online gaming, milliseconds can mean the difference between victory and defeat. Getting the right gaming broadband is crucial. You need a reliable, high-speed internet connection to survive a 1v1 gunfight or defeat a world boss with your friends. Enter full fibre broadband – the unsung hero for avid gamers. In search for the best broadband for gaming? The answer is here.

**1. The speed you need for gaming**

When it comes to playing online, internet speed and reliability is hugely important. Full fibre optic broadband provides unparalleled internet speeds; it’s the benefit of having symmetrical upload/ download speeds that means you won’t need to worry if someone else in your household is streaming their favourite show or it’s a busy time on the network. Whether you're engaging in fast-paced first-person shooters or exploring expansive open-world environments, a high-speed internet connection ensures minimal lag and a smoother gaming experience than traditional copper cables.

Full fibre broadband boasts exceptional speeds, with providers like Hey!Broadband offering gigabit connections, you can access the best internet speed for gaming. This translates to faster game downloads and uploads, quicker loading times, and a lag-free landscape to explore. 

**2. Upload Speed: Elevating Multiplayer Experiences**

Gaming is a social experience. Whether you're coordinating strategies with teammates or sharing your epic moments with an online audience, upload speed is crucial. Full fibre broadband can deliver impressive upload speeds of up to 900mbps* depending on the package, ensuring seamless communication during multiplayer sessions and smooth live streaming. If you’re interested in gigafast gaming speeds, use our [postcode checker](https://heybroadband.co.uk/address-finder) to find out if Hey!Broadband is available in your area.

**3. Reliability: Uninterrupted Adventures in the Gaming Realm**

Picture this: you're about to beat your best mate for the first time on your favourite fighting game. They’ve never let you hear the end about their superior gaming skills but now they’re about to taste defeat, when disaster strikes and your connection drops. It's every gamer’s worst nightmare. Full fibre broadband offers the reliability needed to ensure that if you lose, it’s not because of your internet.

Hey!Broadband full fibre optic broadband provides the best internet connection for gaming. With a full fibre connection, you can say goodbye to frustrations of lagging and disconnection. Hey!Broadband’s connection goes straight to your home or business premises, cutting out old-fashioned copper cable technology. The reliability of full fibre broadband means you can focus on your gameplay without the fear of sudden interruptions, providing a stable foundation for online adventures.


ella-don-mKWi7LHcfcU-unsplash.jpg

**4. Cheap Broadband Deals: Saving Money Without Sacrificing Quality**

Contrary to popular belief, the best internet for gaming doesn't have to break the bank. Full fibre broadband providers like Hey!Broadband offer affordable packages, allowing gamers to enjoy high-speed connectivity without breaking the bank.

It can be tricky to find a genuinely good deal as a lot of internet service providers will hike their prices up during the contract term. At Hey!Broadband, the cost and contract term you sign up for is what you get for the total duration: no unwelcome price hikes!

**5. Flexible Packages: Tailoring Your Gaming Experience**

Everyone has their own requirements when it comes to home or business broadband. At Hey!Broadband, we recognise this diversity by offering flexible packages to suit your individual needs. Whether you're a casual gamer or a pro player, you can choose a plan that aligns with your gaming habits. Our gigafast 900mbps broadband package is very competitively priced against other internet service providers, especially when comparing full fibre options. Whatever speed requirements or contract terms you’re looking for, we’re happy to accommodate.

And our flexible packages range from short-term commitments of just 30 days, to 24-month packages (without price hikes!). Whether you’re a casual gamer or a dedicated gamer, you won’t regret what we have in store for you. Our full fibre broadband deals give you the flexibility to game when you want and how you want.

**Winning with Full Fibre Broadband**

In the realm of gaming, a split-second can be the difference between victory and defeat. Full fibre broadband emerges as the undisputed champion, providing the speed, reliability, and flexibility that gamers need. With the added perks of cheap broadband deals and flexible packages, gamers can now enjoy the best internet for gaming without sacrificing their budget or compromising on quality. 

Enhance your gaming journey by tapping into the potential of full fibre broadband, If you’re interested in finding out more, please contact our friendly customer service team on [0808 168 1616](tel:08081681616) or email us at [info@heyb.co.uk](mailto:info@heyb.co.uk).


What are the benefits of full fibre broadband for gaming?

large_pexels-yan-krukau-9072295.jpg

medium_pexels-yan-krukau-9072295.jpg

small_pexels-yan-krukau-9072295.jpg

thumbnail_pexels-yan-krukau-9072295.jpg

pexels-yan-krukau-9072295.jpg

large_EALING.png

medium_EALING.png

small_EALING.png

thumbnail_EALING.png

EALING.png

Ealing

Great News! You can get Hey!Broadband. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

medium_EAST GRINSTEAD.png

small_EAST GRINSTEAD.png

thumbnail_EAST GRINSTEAD.png

EAST GRINSTEAD.png

East Grinstead

Great News! You can get Hey!Broadband in Elstead. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.





large_ELSTEAD.png

medium_ELSTEAD.png

small_ELSTEAD.png

thumbnail_ELSTEAD.png

ELSTEAD.png

Elstead

large_FARNBOROUGH.png

medium_FARNBOROUGH.png

small_FARNBOROUGH.png

thumbnail_FARNBOROUGH.png

FARNBOROUGH.png

Farnborough

Great News! You can get Hey!Broadband in Farnham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_FARNHAM.png

medium_FARNHAM.png

small_FARNHAM.png

thumbnail_FARNHAM.png

FARNHAM.png

Farnham

large_FRIMLEY.png

medium_FRIMLEY.png

small_FRIMLEY.png

thumbnail_FRIMLEY.png

FRIMLEY.png

Frimley

Great News! You can get Hey!Broadband in Gerrards Cross. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

Our coverage

Sharing is caring