Thinking about switching your broadband provider? It can seem a bit overwhelming, but it doesn’t have to be! Whether you're keen to save some cash, experience faster speeds, or simply find a better deal, we’re here to guide you through everything you need to know before making the leap.

## Reasons to switch your broadband provider

Have you given much thought to your [broadband provider](https://heybroadband.co.uk/) lately? It’s all too easy to stick with the same service you’ve had for years, but there are plenty of good reasons to consider switching broadband providers:

### You could save money

The broadband market is becoming more and more competitive these days, and what was once the best deal might not be the cheapest option anymore. By shopping around for broadband-switch deals, you might be pleasantly surprised by how much you could save. Prices and offers change all the time, so take a moment to compare, what’s out there could pay off. With Hey! Broadband, you can find great deals tailored to your needs with no hidden costs! 

### Your needs have evolved

As life changes, so do your broadband needs. Maybe you’re working from home more often, streaming the latest series, or enjoying online gaming—whatever the case, you might find that your requirement for speed has increased. If your current provider isn’t keeping up, it might be time to explore your options on how to switch broadband providers effectively. 

### You’re moving house

If you’re planning a move, it’s a great opportunity to reassess your broadband provider. Your current plan might not be available at your new address, or you may discover faster options or better deals in your new neighbourhood.

### Your deal is ending soon

If you’ve been enjoying an introductory offer that’s about to expire, brace yourself for a price hike! Now’s the perfect time to start shopping around for a better deal before those new rates kick in.

## How do I switch my broadband provider?

Switching providers is simpler than you may think! Here’s how to get started:

### Check your contract terms

Before anything else, review your current contract for any exit fees. If your plan allows it, you may be able to switch your broadband provider without incurring any extra charges. 

### See the options in your area

Get in touch with the provider you want to switch to and ask them how they handle the process. 

### Choose a deal

Once you’ve got all the details sorted with your new provider, schedule your switch. Most changes take around two weeks, but you’ll likely be able to keep your current internet service during that time.

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## What to consider when choosing a broadband provider

Before exploring a new provider, there are a few key things to keep in mind:

### Broadband speed

Consider how your household uses broadband. How many devices are likely to be connected at once? Think about everything from smartphones and tablets to laptops, gaming consoles, and smart TVs. Unlimited broadband might be the way to go for a busy household, ensuring everyone stays connected without any hassle. At Hey! Broadband, we offer full fibre which is up to 20x faster than traditional broadband. 

### Bundles

Some providers offer bundles that include TV, phone, and broadband services. These can often save you money compared to purchasing each service separately. Assess your needs and see if bundling could be a good option for you.

### Reviews

Don’t forget to check out reviews of potential providers! Customer feedback can give you valuable insights into service quality and reliability, helping you make a more informed choice.

## How long does it take to switch broadband providers?

On average, switching broadband providers takes about two weeks. If your new provider needs to install anything, it could take a bit longer. Don’t worry too much, though; Ofcom states that any downtime during the switch should be no longer than one working day. If things take longer, your provider is required to compensate you.

## Will my broadband switch automatically, or do I need to cancel it before switching?

If you’re switching between different types of broadband—like cable to fibre—you won’t be able to transfer your service automatically. It’s usually best to cancel your existing service and start fresh with a new contract. A quick call to your current provider will help you figure out the best way to go about it.

## How long before my broadband ends can I switch?

Now’s a good time to review your contract. In many cases, it’s best to wait until your contract ends, but if you can prove that your current speeds are lower than promised, you might be able to waive any exit fees. 

You should also know that it’s now a legal requirement for broadband providers to inform you when your contract is nearing its end. You’ll receive an end-of-contract notification (ECN), giving you a chance to weigh your options.

If you’re ready to explore your options and find the perfect [broadband deal](https://heybroadband.co.uk/for-home) for your needs, check out our range of packages or give us a call at [0330 822 28 78](tel:03308222878). 
Our friendly customer service team is here to help to make your switch to Hey! Broadband a swift and stress-free experience!



How to Switch Broadband Provider?

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## Get gigabit broadband without lifting a finger

Full fibre broadband, also known as **gigabit broadband**, is the best for delivering the next generation of internet connectivity to your home. Fibre broadband offers the fastest speeds and a reliable broadband connection directly to your home – so what’s the catch? You might be thinking, how does fibre optic broadband get to my house? 

Now is the best time to choose full fibre broadband if it’s available in your area as **the installation couldn’t be simpler**. In this comprehensive guide, we’ll run through the instalment process. The transition to [fibre broadband](https://heybroadband.co.uk/for-home) is simple so let’s take a look at what’s involved.

## Firstly, what is full fibre broadband?

Traditional broadband services rely on **copper cable technology**. This means connection goes from your provider to your street cabinet, and then to your home. Going via the cabinet means that there are times when the network load is under more strain as more users are on it which is why you might notice slower speeds during peak usage hours.
 
The difference with full fibre broadband is that the connection is delivered straight from your provider to your home, also known as **Fibre to the Home (FTTH) or premise (FTTP)**. This direct line ensures a smooth connection, cutting out the need for the street cabinet for faster speeds and a smoother running connection. This is also thanks to the **fibre cables** which are capable of transmitting more data that traditional copper cables.

The older copper infrastructure is also susceptible to rust or natural wear and tear over time. This kind of degradation is inevitable over time with copper cables as they’re exposed to changes in temperature and environment. With full fibre broadband, the cables are made of glass or plastic which are **more resistant to environmental damage** as well as being a **better material to transmit data**. The result? A seamless and ultra-fast internet experience that meets the tough demands of modern-day technology.

## How is fibre broadband installed?

Today, gigabit broadband is the easiest to install and you barely have to lift a finger. Across broadband providers, this process will work slightly differently, but the key steps to full fibre broadband installation are mostly the same. Here’s a simple guide to understand the full fibre installation process at Hey!Broadband.

### Step 1: Check full fibre is in my area

The first thing you need to get gigabit broadband, check: **is full fibre available in my area?** Simply enter your postcode in our [address finder](https://heybroadband.co.uk/address-finder) tool to find out if we’re offering full fibre broadband in your area. If it’s not available currently, we’ll notify you if it becomes available later.

From here, you can follow a few simple instructions to book one of our friendly professionals to come to your home and set up full fibre broadband for you.

### Step 2: Technician Visit

On a convenient date chosen by you, one of our skilled Hey!Broadband engineers will arrive at your doorstep. Our engineer will assess the most efficient route to connect the gigabit broadband to your home, checking in with you at important stages to make sure that the installation is good to progress – this could be things like drilling a hole in an exterior wall to connect the fibre cable. Our engineers will always do their best to connect you **as quickly and smoothly as possible** but there may be additional work required which can delay the process. 

We offer this service, a free router, and complete full fibre broadband technology, together worth £150, **completely free of charge** for all home broadband packages. And we endeavour to make sure our customers are satisfied – check out our Trustpilot reviews to see for yourself.

### Step 3: Connection Setup

Once the installation is complete, the technician will make sure gigabit broadband is fully functional. Once this has been confirmed, you’re all set up to enjoy the gigafast speeds that full fibre broadband has to offer. If there are any issues, the technician will try and resolve them as quick as possible and give you a call back the next day just to make sure everything is working as planned.

Now you’re all set up to enjoy the amazing benefits of gigabit broadband; it’s that simple!

Full Fibre Broadband: Our Simple Installation Guide

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## The benefits of full fibre internet

Whether you're working from home, streaming your favourite movies, or playing online games, the speed of your internet connection can significantly impact your online experience.

Full fibre connections typically offer speeds 20x faster than traditional connections - but how fast does your internet speed really need to be? Like really, really? Well, the answer to that kind of depends on your usage now, and what it’s likely to be in the future as your family grows and internet enabled devices become smarter and more numerous.

Read on to discover the factors that influence your household's internet speed requirements and that could help you determine the perfect speed for your needs.

**Understanding internet speed**

Before jumping into specific speed requirements, it's crucial to understand what internet speed means. Typically, internet speed is measured in megabits per second (Mbps) and refers to the rate at which data is transmitted from the internet to your device (download speed) and from your device to the internet (upload speed).

Faster speeds generally mean quicker downloads, smoother streaming, and reduced lag (the time between a command being selected and it being enacted on your device).

**7 factors affecting internet speed needs**

There are several factors that can influence the ideal internet speed for your household:

**1 - Number of users:**
The more devices and users you have in in your household, the greater the demand on your internet connection. Each device connected to the internet consumes bandwidth, so a household with multiple users and multiple devices will require more bandwidth which means higher speeds.

**2 - Internet usage:**
Your internet speed requirements depend on how you use the internet. Basic web browsing and email checking requires less speed than say streaming HD videos, online gaming, or video conferencing.

**3 - Streaming quality:**
If you're a fan of HD or 4K streaming, you'll need a faster internet connection or else you will not be able to enjoy your chosen entertainment at the quality intended and which you’re paying streaming subscriptions.

**4 - Gaming:**
Online gaming relies on low lag and a consistent connection. While the actual speed required can vary by game, faster speeds are recommended for an optimal gaming experience so that connection isn’t dropped, or you don’t experience lag. 

**5 - Working from home:**
If you work from home, a reliable and fast connection is crucial for video conferencing, uploading and downloading files, and using cloud-based applications. If you have children, you’ll also know their schoolwork is increasingly cloud-based and they will need a good connection to collect and submit assignments as well as organising timetables, contacting teachers etc. 

**6 - Number of smart devices:**
The increasing number of smart devices in homes, from thermostats to security cameras, can also place additional strain on your internet connection. As more and more consumer devices are internet enabled, the bandwidth you’ll need will increase. It’s also common for people to multiscreen which means even more separate devices consuming your home bandwidth. At Hey!Broadband, we offer a number of [full fibre packages](https://heybroadband.co.uk/for-home) to meet even the most data-hungry households' needs.

**7 - Location:**
Internet speed can vary by location. Urban areas tend to have faster, more reliable connections compared to rural areas. But that is beginning to change with the government’s full fibre roll out.



**Determining your household's needs**

Now that you understand the factors that can influence your internet speed requirements, you can begin to think about the speed you might need. You should consider your needs both now and in the future. 

If you have young children you should bear in mind that their internet use will rocket as they grow older. A low usage household can quickly become a heavy usage household as children grow into teens with phones, tablets and other devices all simultaneously consuming bandwidth.

**Identify your primary activities**

Think about the primary online activities in your household. Are you mainly streaming videos, playing games, working from home, or a combination of these? Make a list of these activities and the estimated bandwidth they require.

**What should my internet speed be?**

Many internet service providers offer online speed calculators or recommendations based on household size and online activities. These tools can provide a rough estimate of the speed you need.


**Test your current speed**

Check your current internet speed using an online speed or bandwidth test. This will give you a baseline to compare against your calculated requirements. The easiest way to do this is to simply search ‘speed test’ or ‘bandwidth test’ in your browser.

**What speed is right for you?**

Hey!Broadband offers a range of full fibre broadband packages, so you can choose the right speed for your households needs. The table below gives you an idea of the internet speeds you will need depending on your household usage and size.



grid to show Hey!Broadband's gigafast speeds

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**Choosing the right package for your needs**

Once you've determined your household's internet speed needs, it's time to select the right package for you.

**Compare providers:**
Research and compare internet service providers in your area. Consider factors such as price, reliability, and customer reviews.

**Read the small print:**
Pay attention to the details of the internet plans, including any data caps, contract lengths, and additional fees. Pay particular attention to see if the provider will raise their process during your contract length. 

**Beware of Bundles:**
Internet Service Providers often offer bundles that include TV and phone services. If you need them, fine. Just make sure you're not paying for services you don’t use.

**Upgrade when necessary:**
As your household's internet usage grows, don't hesitate to upgrade your plan to ensure a smooth online experience.

**Consider equipment:**
Ask about the type of modem and router provided with your plan. High-quality equipment, like the can make a significant difference in your internet speed and reliability. You can also consider WiFi pods to boost the signal around your home.

**Fit for the future**

Determining the right internet speed for your household needs both now and in the future is a crucial decision. By considering factors like the number of users, types of online activities, and future growth, you can make an informed choice when selecting a broadband provider. 

Remember that it's always better to have a little extra speed, than to constantly struggle with a frustratingly slow connection. With the right broadband package, your household can enjoy seamless browsing, streaming, gaming, and remote work, making your online life more enjoyable and productive – for years to come.

To find out if Hey!Broadband’s ultrafast, ultra-reliable full fibre broadband is available in your area, enter your postcode to check availability. Alternatively feel free to give our friendly Customer Service team a call on [0330 822 28 78](tel:03308222878) or drop us an email at [info@heyb.co.uk](mailto:info@heyb.co.uk).


Future proofing your home: What internet speed does a household need? 

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Homes in Amersham have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

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## What’s the copper switch off, and why full fibre broadband?

You might have heard that **Openreach** are stopping copper wire broadband and telephone communications, in what they’re calling **The Copper Switch Off**. The copper wire network has been used for telephone communication across the UK since **1876**. In more recent years, these copper cables have also provided internet connection. However, a lot of people are now making the switch to full fibre broadband. Copper communication is coming to a halt. **Openreach plan to halt the use of phonelines and internet by copper cables for new customers by 2026**. But why is the copper cable network coming to an end, and what does this mean for you?

## Who will the Copper Switch Off affect?

If you already have **full fibre optic broadband**, you won’t be significantly affected, if at all. On the other hand, **the copper switch off is a huge change that will affect approximately 25 million premises in the UK**. So read carefully to find out if this is you, and what you can do about it.

### Businesses

Many businesses across the UK rely on long-established copper cable network connection. Schools, GP surgeries, care homes, and pharmacies. Companies who have relied on traditional, old-fashioned copper cables since before full fibre optic broadband existed. These would have taken the biggest hit but **there are already plans in place to move these existing customers to digital lines if full fibre isn’t available.**

For businesses with different branches in multiple locations across the UK, it’ll just be a case of moving to fibre optic cables or digital if the first option isn’t available in that area initially. Upgrading nationwide internet connection and bringing our public services into the modern era of technology will be a huge benefit thanks to fibre optic’s vastly increased capabilities in terms of bandwidth and speed.

### Residences

Millions of homes across the UK will be switched to either digital or fibre optic cable. The copper cable network will no longer be an option. To get ahead of the curve, Hey!Broadband has a wide range of [full fibre broadband packages](https://heybroadband.co.uk/for-home) to meet your requirements. Depending on the package you opt for, **Hey!Broadband provides free installation worth £150**, making your transition so much easier.

### Rural areas

For especially remote rural areas, full fibre broadband might not be available before the copper switch off date. **This means people may need to switch to 4G, 5G, or a fixed wireless network.** For some rural areas, this option may be better and more cost effective than building full fibre broadband infrastructure. 

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## Why is the Copper Switch Off happening?

Copper cable networking isn’t simply being ‘switched off’. First, Openreach are rolling out fibre optic broadband or digital broadband city by city across the UK. They will be replacing copper cables with fibre optic and **will only start the copper switch off once the new cables are up and running.** Why are they doing this? The simple answer is that it’s proven to be the most reliable network for telecommunications moving forward. 

Fibre optic broadband technology means **superfast internet connections**, allowing you to enjoy all the services that that take up bandwidth which is increasing by the day! Hey!Broadband have been supporters of fibre optic technology for a long time which is why we deliver the best service directly to your home.

### The benefits of full fibre broadband:

There’s a good reason Openreach are switching to full fibre broadband, and at Hey!Broadband, we’re already on the bandwagon. Full fibre broadband (or gigabit broadband) is the most reliable broadband UK-wide.

The primary advantages of full fibre broadband are bandwidth and speed. Fibre cables can deliver symmetrical gigabit speeds which means **lightning-fast upload and download speeds simultaneously**. To put simply, fibre can carry many many more bits of data than copper. So if you’re a multi-device household, this means you can up/download files in seconds, game online with friends, or work from home with no interruptions or lag. 

Saying goodbye to copper cable networks means no more (or minimal) buffering. Our full fibre optic broadband technology is future proof. This means that fibre optics can keep pace with evolving technologies, so you won’t be struggling to keep up.

Beyond speed, full fibre broadband is the most reliable broadband option available in the UK. Unlike copper cables, which can degrade over distance and are susceptible to environmental factors, **fibre optic cables are resilient and unaffected by interference**. This translates to a stable and low-latency internet connection, making it ideal for all the modern demands we put on our internet connection daily.

Get in touch with Hey!Broadband by phone on [0330 822 28 78](tel:03308222878) or email us at: [info@heyb.co.uk](mailto:info@heyb.co.uk) for more info about our packages, your eligibility and anything else. 

What is the copper switch off and will it affect me?

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Most of us use the internet every day, in fact, you’re using it right now. But despite our daily need for broadband, we often don’t know the answer to some of the most simple and important questions about our daily needs like, **what is a good download speed?** Or **what download speed do I need?**

## What is download speed?

Before we delve into the ideal download speeds, let's clarify what it means. Download speed refers to **how quickly data travels from the internet to your device**, usually measured in megabits per second (Mbps) or gigabits per second (Gbps) for full fibre broadband connections. Simply put, the higher the download speed, the faster you can download content from the web. 

## What download speed do I need?

Everyone’s needs are different, and usually depend on multiple factors. If you’ve come here wanting to know what is a normal download speed, **the UK median average download speed in March 2023 was 69.4 Mbps according to Ofcom**. Thanks to continuing efforts to expand the UK’s fibre network, these speeds are increasing year on year.

If you want to know what is a decent download speed, or even what are the best download speeds for internet, you might want a bit more than the UK average. To decide what speeds suit your needs, you’ll need to consider how many people are connected to your home Wi-Fi and how many devices use your bandwidth at once? 

If your household has a number of connected users with multiple devices, Hey!Broadband has multiple packages suitable for higher usage households, from our **Megafast (400mbps)** to our **Gigafast (900mbps)**. Faster download speeds like the Gigafast 900 will have you covered, whatever your needs, without breaking the bank.

## What is a good download speed?

An important thing to consider, is not just what your broadband needs are right now, but also how to prepare your home for any future additions whether it be smart home appliances that are becoming more and more popular or remote working that requires reliable and fast internet speeds. If you need to rely on a stable and fast internet connection for working from home; file sharing and online calls, then **anything above 100Mbps will ensure that you don’t run into any delays.**

Another benefit of opting for [full fibre broadband](https://heybroadband.co.uk/for-home) from Hey!Broadband is that gigafast speeds are available at low costs. So even if your current needs are minimal, you can set yourself up for any future changes on our Gigafast 900Mbps.

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### What is a good download speed for gaming?
If you or anyone in your household is a gamer, it’s definitely worth investing in faster download speeds. Gaming is one of the biggest strains you can make on your home Wi-Fi, and when it’s your leaderboard ranking on the line, every megabit matters. Online gaming requires a **robust and speedy internet connection** to ensure a smooth and responsive experience. 

Thanks to fibre broadband technology using plastic and glass cables, this means that there is **lower latency** thanks to the data being transmitted at much faster speeds than traditional copper cables. Latency refers to the time it takes for the data to travel to and from the game server so a lower speed means that your reaction times aren’t delayed by your internet connection. 

Modern games, especially multiplayer ones, depend heavily on real-time data exchange: good upload and download speeds help with this specifically. With full fibre broadband, you have **symmetrical upload and download speeds** so there’s no interruptions. Lag, or latency, can significantly impact gameplay, making the difference between victory and defeat in fast-paced, competitive environments. Higher download speeds contribute to quicker game updates, faster loading times, and an overall more stable connection, reducing the risk of annoying interruptions during crucial moments.

## What is a fast download speed?

Anything over 100Mbps is considered to be a fast connection but as we have more devices with 4k streaming capabilities, online gaming as well as working from home, sometimes it pays to upgrade your home internet speed.

Nowadays, **gigabit connections** (up to 1Gbps download and upload speeds) are the top end of full fibre broadband speeds and are becoming more and more accessible as the rollout of fibre cables continues. A gigabit connection is the **fastest commercially-available option** and is more than enough for the majority of users, even among heavy-use households. 

Understanding your download speed need is essential for getting the best from your internet experience. Whether you're a casual user, a busy household with multiple devices, or an avid gamer, knowing the right speed ensures smooth streaming, seamless work calls, and uninterrupted gaming sessions. Don't settle for less—evaluate your current and future requirements to choose the best plan for your household.


What is a Good Download Speed? How to Get The Most from Your Fibre Broadband

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### As broadband prices increase, now is the best time to consider alternative options

As you might be aware, **most broadband providers hike their prices every April**. It’s likely that will have already received an email about it recently, with details on how much extra you’ll be paying. So you may know that this year’s broadband price increase could be a substantial one.

## Why are prices going up?

Annual broadband price rises are nothing new. Every year, providers will raise prices in line with inflation to keep up with rising business costs and maintain profitability. But as the inflation rate recovers from a 30-year high in 2023, broadband price rises continue to be higher than normal, with this year’s hike no exception. 

## I’m in a contract – will my broadband price rise?

Most broadband providers have these hikes built onto their terms and conditions, so the likelihood is that if you’re with one of the bigger providers, your monthly broadband cost will go up from April. 

The increases are usually tied to the **Consumer Price Index (CPI)** or **Retail Price Index (RPI)** inflation rates, which are published at the beginning of each year. It’s worth noting that providers usually add their own percentage (around 3%) to cover rising costs, meaning an overall increase of about 4-5% annually. However, the CPI figure in Jan 2024 was at 4%, so with the additional percentage price on top of that, many providers are set to increase prices by up to 7.9%. Virgin Media, which chooses to use the RPI as the base level, will go even further, increasing prices by 8.8% in April.

### How much will my broadband price increase by?

Search your inbox. Check your mail. If your price is going up, your provider should have informed you in the last few months. Major providers like BT, Sky and Virgin Media have all confirmed their spring price rises. 

## Can I cancel my contract or switch providers?

You can [switch provider](https://heybroadband.co.uk/blog/switch-broadband-provider) or cancel your contract at any time, but there’s usually a **fee involved** – and usually quite a big one. However, some providers will allow you to cancel your contract **within 30 days of being notified of the price increase**. To see if you could cancel your contract for free or, find out what the buy-out clause is, **check your contract Ts&Cs** or contact your broadband service provider.

Simply cancelling your contract isn’t the only way to avoid paying the price increase. Some smaller providers can buy you out of your contract, meaning you can switch to a better deal mid-contract and it won’t cost you a penny. For instance, at Hey!Broadband, there are certain cases where we will buy customers out of their existing contracts depending on how much of it is left. If you’re interested in switching to Hey!Broadband, give us a call on [020 4525 7905](tel:02045257905).


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### Out of contract? You’re free to switch

Of course, if you’re not tied into a contract, you can cancel your broadband services without penalties or fees. If you’re out of contract, there’s every chance you’ve been rolled onto a more expensive tariff, so it’s certainly worth looking for a better deal irrespective of the imminent April price hikes – switching could save you £100s over the course of a broadband contract. 

## Do all broadband providers hike their prices?

Thankfully, not all providers are set on bumping their prices at the earliest possible opportunity. Smaller broadband providers like Hey!Broadband offer a ‘no mid-contract price rise guarantee’. And as households continue to feel the effects of inflation across their utility bills, this level of certainty can be a welcome reprieve. 

### Are there any exemptions?

Some customers won’t be affected by the price rises. For example, if you’re with a smaller provider like Hey!Broadband, there will be no price hike. There will also be no price rise for those on social tariffs (eligible for government financial support like Universal Credit). At Hey!Broadband, we make a promise to keep our prices consistent throughout the contract so whether you have one of our [home broadband packages](https://heybroadband.co.uk/for-home) or our [social tariff](https://heybroadband.co.uk/everydayfibre), there are no price hikes! 

## In conclusion

Mid-contract price rises are, unfortunately, par for the course with the major broadband providers. And set against the backdrop of economic uncertainty, they come at a difficult time for many. But there are ways to negate the impact of a broadband price hike. 

When you’re out of contract, always shop around for better deals, making sure you don’t roll onto a more expensive tariff. Often, big providers can seduce you with new-customer offers and glitzy advertising campaigns, but the smaller providers are often better value for money in the long term. 

Hey!Broadband strives to offer fantastic gigafast full fibre broadband for a fair price so if you’re interested in making the switch, be sure to [check our availability](https://heybroadband.co.uk/address-finder) in your area or give us a call on [0330 822 28 78](tel:03308222878).

As Broadband Prices Increase Across the Board, Is it Time to Switch Provider?

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Great News! You can get Hey!Broadband in Aylesbury. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now. 

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Great News! You can get Hey!Broadband in Banbury. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Having a reliable, high-speed internet connection has never been more important. If you've been exploring options for faster broadband, you've likely encountered the term "full fibre" – but **what is full fibre broadband exactly**, and is it right for your needs? 

This guide explains everything you need to know about this cutting-edge technology.

## What does full fibre broadband mean?

[Full fibre broadband](https://heybroadband.co.uk/for-home), also known as Fibre to the Premises (FTTP) or Fibre to the Home (FTTH), **refers to an internet connection that uses fibre optic cables to deliver data directly to your property.** When answering "what is full fibre broadband," it's important to understand that these connections use light signals transmitted through glass or plastic fibres, rather than electrical signals through copper wires.

This direct fibre connection provides significantly faster speeds and greater reliability compared to older technologies. **What does full fibre broadband mean for users?**Simply put, it means ultrafast download and upload speeds, consistent performance regardless of distance from the exchange, and a more future-proof internet connection.

## How does full fibre broadband work?

Unlike traditional copper-based connections, full fibre uses thin strands of glass or plastic to transmit data via light signals.

Here's how the process works:

1. **Data transmission:** Information is converted into pulses of light
2. **Light travel:** These light signals travel through the fibre optic cables
3. **High speed delivery:** Light moves incredibly fast, allowing for rapid data transfer
4. **Direct connection:** The fibre cable runs directly to your property
5. **Conversion:** A terminal box converts the light signals back into electronic data that your devices can use
 
The key to** how full fibre broadband works** so effectively is that the fibre optic connection runs uninterrupted all the way to your home. This eliminates the slowdowns and interference problems common in connections that rely partially on copper wiring.

## What is the difference between full fibre and fibre broadband?

Many providers advertise "fibre" connections, but there's an important distinction to understand. When considering **what is the difference between full fibre and fibre broadband**, it comes down to whether copper wiring is used for any part of the connection.

**Fibre to the Cabinet (FTTC):** Often marketed simply as "fibre broadband," this technology uses fibre optic cables only from the exchange to the street cabinet. The final stretch from the cabinet to your home still uses [traditional copper telephone wires](https://heybroadband.co.uk/blog/what-is-the-copper-switch-off-and-will-it-affect-me). This creates a bottleneck that limits speed and reliability.

**Full Fibre (FTTP):** With full fibre, the entire connection from the exchange to your home uses fibre optic cables, with no copper involved at any stage.

**What is the [difference between FTTP and FTTC](https://heybroadband.co.uk/blog/fttp-vs-fttc-which-broadband-technology-is-right-for-you) in terms of performance?** Full fibre typically offers:

- Much faster download speeds (up to 900Mbps compared to FTTC's typical 70Mbps)
- Significantly faster upload speeds
- More consistent performance, especially at peak times
- Lower latency (response time)
- Better reliability with fewer service interruptions

This distinction is crucial when selecting a broadband package, as true full fibre delivers superior performance compared to partial fibre solutions.



## Benefits of full fibre broadband

**Ultrafast speeds:** Download and upload data at phenomenal speeds – perfect for streaming, gaming, and working from home.

**Reliability:** Experience fewer dropouts and more consistent performance, even during peak usage times. With Hey! Broadband's full fibre service, weather conditions, and distance from the exchange won't affect the quality of your connection.

**Symmetrical speeds:** Unlike traditional broadband, where upload speeds are typically much slower than download speeds, full fibre often provides more balanced performance in both directions.

**Future-proof:** As digital demands increase, full fibre has enormous capacity to handle future technologies and higher bandwidth requirements.

**Multiple users:** Connect numerous devices simultaneously without experiencing slowdowns, making it ideal for busy households.

**Low latency:** Enjoy minimal delay between sending and receiving data, which is crucial for online gaming, video calls, and real-time applications.

These advantages explain why many Hey! Broadband customers choose to upgrade to full fibre when asking themselves, **"do I need full fibre broadband?"**

## Can I get full fibre broadband?

As the UK's digital infrastructure continues to evolve, this is one of the most common questions we receive. The availability of full fibre is expanding rapidly across the country, with providers like Hey! Broadband helping to accelerate this rollout.

### Is full fibre broadband available in my area?

To determine if **full fibre broadband is available in your area**, several factors come into play. Primarily, availability depends on whether the necessary infrastructure has been installed in your neighbourhood. Urban areas typically have broader coverage, but many suburban and rural areas are now gaining access as the network expands.

**The availability of full fibre broadband varies from postcode to postcode**, and sometimes even between neighbouring properties. Hey! Broadband is committed to extending coverage to more areas, particularly focusing on communities that have been underserved by larger providers.

###  How to check coverage and availability

Checking if full fibre broadband is available in your area is easy:

1. **Visit the Hey! Broadband website:** Our coverage checker tool provides the most up-to-date information
2. **Enter your postcode:** This allows us to check specific availability at your address
3. **Contact our team:** If you prefer to speak with someone directly, our customer service team can check coverage for you and answer any questions

## Do I need full fibre broadband?

When considering **whether you need full fibre broadband**, the answer depends on your internet usage, household size, and digital lifestyle. While not everyone needs the fastest connection available, many households find that full fibre significantly enhances their online experience.

You might benefit from upgrading if:

- Multiple people use the internet simultaneously in your home
- You work from home and need reliable connectivity
- You regularly stream 4K content or use multiple streaming services
- You're an avid online gamer seeking minimal lag
- You frequently download or upload large files
- You have numerous connected devices throughout your home
- You're interested in future-proofing your connectivity

For many Hey! Broadband customers, the question of "do I need full fibre broadband" becomes clear once they consider how integral reliable internet has become to daily life. The enhanced experience often justifies the investment.

##  How much is full fibre broadband?

A common question we receive is "how much is full fibre broadband?" While full fibre packages traditionally cost more than standard broadband, the price difference has narrowed significantly in recent years as the technology becomes more widespread.

At Hey! Broadband, we offer competitive full fibre packages with various speed options to suit different needs and budgets. You’ll get:

- Guaranteed speeds
- Improved reliability
- Customer support
- No mid-contract price rises
- No usage caps or fair usage policies

Many customers find that the superior performance and reliability of full fibre actually represent better value for money compared to cheaper but less reliable alternatives.

## Conclusion: Is full fibre the right choice for you?

Now that you understand more you might be asking "should I get full fibre broadband?" For most households, the answer is increasingly becoming "yes" as our digital demands grow.

Full fibre represents the most advanced home broadband technology currently available. Its superior speed, reliability, and capacity make it well-suited to modern digital lifestyles, and its future-proof nature means it will continue to meet your needs as technology evolves.

With Hey! Broadband's transparent pricing, excellent customer service, and commitment to expanding full fibre access, upgrading to full fibre has never been more straightforward.

If you're ready to explore your options and find the perfect broadband deal for your needs, check out our range of packages or give us a call at [0330 822 2878](tel:03308222878). Our friendly customer service team is here to help make your switch to Hey! Broadband a swift and stress-free experience!


What Exactly is Full Fibre Broadband?

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Great News! You can get Hey!Broadband in Beaconsfield. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Beaconsfield

Great News! You can get Hey!Broadband in Billingshurst. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Billingshurst

Great News! You can get Hey!Broadband in Burgess Hill. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Burgess Hill

Great News! You can get Hey!Broadband in Carterton. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Carterton

Great News! You can get Hey!Broadband in Chesham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Chesham

Great News! You can get Hey!Broadband in Copthorne. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Copthorne

Great News! You can get Hey!Broadband in Cranleigh. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Cranleigh

Homes in Crawley have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

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Crawley

Great News! You can get Hey!Broadband in Crawley Down. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Crawley Down

Our teams have started building our full fibre network in Dorking. Pre order today and keep up to date with our build progress and discover when your address will be connectable.

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Dorking

## 5 Reasons why full fibre broadband is the best option for your gaming setup

In the fast-paced world of online gaming, milliseconds can mean the difference between victory and defeat. Getting the right gaming broadband is crucial. You need a reliable, high-speed internet connection to survive a 1v1 gunfight or defeat a world boss with your friends. Enter **full fibre broadband** – the unsung hero for avid gamers. In search for the best broadband for gaming? The answer is here.

### 1. The speed you need for gaming

When it comes to playing online, internet **speed and reliability** is hugely important. Full fibre optic broadband provides unparalleled internet speeds; it’s the benefit of having symmetrical upload/ download speeds that means you won’t need to worry if someone else in your household is streaming their favourite show or it’s a busy time on the network. Whether you're engaging in fast-paced first-person shooters or exploring expansive open-world environments, a high-speed internet connection ensures **minimal lag and a smoother gaming experience** than traditional copper cables.

Full fibre broadband boasts exceptional speeds, with providers like Hey!Broadband offering gigabit connections, you can access the best internet speed for gaming. This translates to faster game downloads and uploads, quicker loading times, and a lag-free landscape to explore. 

### 2. Upload Speed: Elevating Multiplayer Experiences

Gaming is a social experience. Whether you're coordinating strategies with teammates or sharing your epic moments with an online audience, upload speed is crucial. Full fibre broadband can deliver impressive **upload speeds of up to 900mbps*** depending on the package, ensuring seamless communication during multiplayer sessions and smooth live streaming. If you’re interested in gigafast gaming speeds, use our [postcode checker](https://heybroadband.co.uk/address-finder) to find out if Hey!Broadband is available in your area.

### 3. Reliability: Uninterrupted Adventures in the Gaming Realm

Picture this: you're about to beat your best mate for the first time on your favourite fighting game. They’ve never let you hear the end about their superior gaming skills but now they’re about to taste defeat, when disaster strikes and your connection drops. It's every gamer’s worst nightmare. Full fibre broadband offers the reliability needed to ensure that if you lose, it’s not because of your internet.

Hey!Broadband full fibre optic broadband provides the **best internet connection for gaming**. With a full fibre connection, you can say goodbye to frustrations of lagging and disconnection. Hey!Broadband’s connection goes **straight to your home or business premises**, cutting out old-fashioned copper cable technology. The reliability of full fibre broadband means you can focus on your gameplay without the fear of sudden interruptions, providing a stable foundation for online adventures.


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### 4. Cheap Broadband Deals: Saving Money Without Sacrificing Quality

Contrary to popular belief, the best internet for gaming doesn't have to break the bank. [Full fibre broadband providers](https://heybroadband.co.uk/) like Hey!Broadband offer **affordable packages**, allowing gamers to enjoy high-speed connectivity without breaking the bank.

It can be tricky to find a genuinely good deal as a lot of internet service providers will hike their prices up during the contract term. At Hey!Broadband, the cost and contract term you sign up for is what you get for the total duration: **no unwelcome price hikes!**

### 5. Flexible Packages: Tailoring Your Gaming Experience

Everyone has their own requirements when it comes to home or business broadband. At Hey!Broadband, we recognise this diversity by offering **flexible packages** to suit your individual needs. Whether you're a casual gamer or a pro player, you can choose a plan that aligns with your gaming habits. Our **gigafast 900mbps broadband package** is very competitively priced against other internet service providers, especially when comparing full fibre options. Whatever speed requirements or contract terms you’re looking for, we’re happy to accommodate.

And our flexible packages range from short-term commitments of just 30 days, to 24-month packages (without price hikes!). Whether you’re a casual gamer or a dedicated gamer, you won’t regret what we have in store for you. Our [full fibre broadband deals](https://heybroadband.co.uk/for-home) give you the flexibility to game when you want and how you want.

## Winning with Full Fibre Broadband

In the realm of gaming, a split-second can be the difference between victory and defeat. Full fibre broadband emerges as the undisputed champion, providing the speed, reliability, and flexibility that gamers need. With the added perks of cheap broadband deals and flexible packages, gamers can now enjoy the best internet for gaming without sacrificing their budget or compromising on quality. 

Enhance your gaming journey by tapping into the potential of full fibre broadband, If you’re interested in finding out more, please contact our friendly customer service team on [0330 822 28 78](tel:03308222878) or email us at [info@heyb.co.uk](mailto:info@heyb.co.uk).


What are the benefits of full fibre broadband for gaming?

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Ealing

Great News! You can get Hey!Broadband. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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East Grinstead

Great News! You can get Hey!Broadband in Elstead. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.





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Elstead

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Farnborough

Great News! You can get Hey!Broadband in Farnham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

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Farnham

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Frimley

Great News! You can get Hey!Broadband in Gerrards Cross. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

Our coverage

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