Thinking about switching your broadband provider? It can seem a bit overwhelming, but it doesn’t have to be! Whether you're keen to save some cash, experience faster speeds, or simply find a better deal, we’re here to guide you through everything you need to know before making the leap.

## Reasons to switch your broadband provider

Have you given much thought to your [broadband provider](https://heybroadband.co.uk/) lately? It’s all too easy to stick with the same service you’ve had for years, but there are plenty of good reasons to consider switching broadband providers:

### You could save money

The broadband market is becoming more and more competitive these days, and what was once the best deal might not be the cheapest option anymore. By shopping around for broadband-switch deals, you might be pleasantly surprised by how much you could save. Prices and offers change all the time, so take a moment to compare, what’s out there could pay off. With Hey! Broadband, you can find great deals tailored to your needs with no hidden costs! 

### Your needs have evolved

As life changes, so do your broadband needs. Maybe you’re working from home more often, streaming the latest series, or enjoying online gaming—whatever the case, you might find that your requirement for speed has increased. If your current provider isn’t keeping up, it might be time to explore your options on how to switch broadband providers effectively. 

### You’re moving house

If you’re planning a move, it’s a great opportunity to reassess your broadband provider. Your current plan might not be available at your new address, or you may discover faster options or better deals in your new neighbourhood.

### Your deal is ending soon

If you’ve been enjoying an introductory offer that’s about to expire, brace yourself for a price hike! Now’s the perfect time to start shopping around for a better deal before those new rates kick in.

## How do I switch my broadband provider?

Switching providers is simpler than you may think! Here’s how to get started:

### Check your contract terms

Before anything else, review your current contract for any exit fees. If your plan allows it, you may be able to switch your broadband provider without incurring any extra charges. 

### See the options in your area

Get in touch with the provider you want to switch to and ask them how they handle the process. 

### Choose a deal

Once you’ve got all the details sorted with your new provider, schedule your switch. Most changes take around two weeks, but you’ll likely be able to keep your current internet service during that time.

large_working from home 1.jpg

medium_working from home 1.jpg

small_working from home 1.jpg

thumbnail_working from home 1.jpg

working from home 1.jpg

## What to consider when choosing a broadband provider

Before exploring a new provider, there are a few key things to keep in mind:

### Broadband speed

Consider how your household uses broadband. How many devices are likely to be connected at once? Think about everything from smartphones and tablets to laptops, gaming consoles, and smart TVs. Unlimited broadband might be the way to go for a busy household, ensuring everyone stays connected without any hassle. At Hey! Broadband, we offer full fibre which is up to 20x faster than traditional broadband. 

### Bundles

Some providers offer bundles that include TV, phone, and broadband services. These can often save you money compared to purchasing each service separately. Assess your needs and see if bundling could be a good option for you.

### Reviews

Don’t forget to check out reviews of potential providers! Customer feedback can give you valuable insights into service quality and reliability, helping you make a more informed choice.

## How long does it take to switch broadband providers?

On average, switching broadband providers takes about two weeks. If your new provider needs to install anything, it could take a bit longer. Don’t worry too much, though; Ofcom states that any downtime during the switch should be no longer than one working day. If things take longer, your provider is required to compensate you.

## Will my broadband switch automatically, or do I need to cancel it before switching?

If you’re switching between different types of broadband—like cable to fibre—you won’t be able to transfer your service automatically. It’s usually best to cancel your existing service and start fresh with a new contract. A quick call to your current provider will help you figure out the best way to go about it.

## How long before my broadband ends can I switch?

Now’s a good time to review your contract. In many cases, it’s best to wait until your contract ends, but if you can prove that your current speeds are lower than promised, you might be able to waive any exit fees. 

You should also know that it’s now a legal requirement for broadband providers to inform you when your contract is nearing its end. You’ll receive an end-of-contract notification (ECN), giving you a chance to weigh your options.

If you’re ready to explore your options and find the perfect [broadband deal](https://heybroadband.co.uk/for-home) for your needs, check out our range of packages or give us a call at [0330 822 28 78](tel:03308222878). 
Our friendly customer service team is here to help to make your switch to Hey! Broadband a swift and stress-free experience!



How to Switch Broadband Provider?

Great News! You can get Hey!Broadband in Horsham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_HORSHAM.png

medium_HORSHAM.png

small_HORSHAM.png

thumbnail_HORSHAM.png

HORSHAM.png

Horsham

Great News! You can get Hey!Broadband in Horley. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_HORLEY.png

medium_HORLEY.png

small_HORLEY.png

thumbnail_HORLEY.png

HORLEY.png

Horley

Great News! You can get Hey!Broadband in Hemel Hempstead. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_HEMEL-HEMPSTEAD.png

medium_HEMEL-HEMPSTEAD.png

small_HEMEL-HEMPSTEAD.png

thumbnail_HEMEL-HEMPSTEAD.png

HEMEL-HEMPSTEAD.png

Hemel Hempstead

Great News! You can get Hey!Broadband in Lane End. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_LANE-END.png

medium_LANE-END.png

small_LANE-END.png

thumbnail_LANE-END.png

LANE-END.png

Lane End

Homes in Crawley have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_CRAWLEY.png

medium_CRAWLEY.png

small_CRAWLEY.png

thumbnail_CRAWLEY.png

CRAWLEY.png

Crawley

Our teams have started building our full fibre network in Dorking. Pre order today and keep up to date with our build progress and discover when your address will be connectable.

large_DORKING.png

medium_DORKING.png

small_DORKING.png

thumbnail_DORKING.png

DORKING.png

Dorking

Great News! You can get Hey!Broadband in Elstead. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.





large_ELSTEAD.png

medium_ELSTEAD.png

small_ELSTEAD.png

thumbnail_ELSTEAD.png

ELSTEAD.png

Elstead

Great News! You can get Hey!Broadband in Godalming. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_GOLDAMING.png

medium_GOLDAMING.png

small_GOLDAMING.png

thumbnail_GOLDAMING.png

GOLDAMING.png

Godalming

Homes and businesses are ready to connect to full fibre broadband in Southwater. Check your availability and experience our fast and reliable full fibre broadband.

large_SOUTHWATER.png

medium_SOUTHWATER.png

small_SOUTHWATER.png

thumbnail_SOUTHWATER.png

SOUTHWATER.png

Southwater

Great News! You can get Hey!Broadband. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

medium_EAST GRINSTEAD.png

small_EAST GRINSTEAD.png

thumbnail_EAST GRINSTEAD.png

EAST GRINSTEAD.png

East Grinstead

Great News! You can get Hey!Broadband in Gerrards Cross. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_GERRARDS-CROSS.png

medium_GERRARDS-CROSS.png

small_GERRARDS-CROSS.png

thumbnail_GERRARDS-CROSS.png

GERRARDS-CROSS.png

Gerrards Cross

Homes in Redhill have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre order now to start enjoying the fastest internet speeds. 

large_RED-HILL.png

medium_RED-HILL.png

small_RED-HILL.png

thumbnail_RED-HILL.png

RED-HILL.png

Redhill

Great News! You can get Hey!Broadband in High Wycombe. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_HIGH_WYCOMBE.png

medium_HIGH_WYCOMBE.png

small_HIGH_WYCOMBE.png

thumbnail_HIGH_WYCOMBE.png

HIGH_WYCOMBE.png

High Wycombe

Great News! You can get Hey!Broadband in Cranleigh. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

medium_CRANLEIGH.png

small_CRANLEIGH.png

thumbnail_CRANLEIGH.png

CRANLEIGH.png

Cranleigh

Homes and businesses are ready to connect to full fibre broadband in Southall. Check your availability and experience our fast and reliable full fibre broadband.

large_SOUTHALL.png

medium_SOUTHALL.png

small_SOUTHALL.png

thumbnail_SOUTHALL.png

SOUTHALL.png

Southall

Homes in Amersham have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_AMERSHAM.png

medium_AMERSHAM.png

small_AMERSHAM.png

thumbnail_AMERSHAM.png

AMERSHAM.png

Amersham

Great News! You can get Hey!Broadband in Carterton. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CARTERTON.png

medium_CARTERTON.png

small_CARTERTON.png

thumbnail_CARTERTON.png

CARTERTON.png

Carterton

large_FARNBOROUGH.png

medium_FARNBOROUGH.png

small_FARNBOROUGH.png

thumbnail_FARNBOROUGH.png

FARNBOROUGH.png

Farnborough

Great News! You can get Hey!Broadband in Chesham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CHESHAM.png

medium_CHESHAM.png

small_CHESHAM.png

thumbnail_CHESHAM.png

CHESHAM.png

Chesham

Great News! You can get Hey!Broadband in Farnham. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_FARNHAM.png

medium_FARNHAM.png

small_FARNHAM.png

thumbnail_FARNHAM.png

FARNHAM.png

Farnham

Great News! You can get Hey!Broadband in Wantage. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_WANTAGE.png

medium_WANTAGE.png

small_WANTAGE.png

thumbnail_WANTAGE.png

WANTAGE.png

Wantage

Homes in Witney have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_WITNEY.png

medium_WITNEY.png

small_WITNEY.png

thumbnail_WITNEY.png

WITNEY.png

Witney

Homes in Kidlington have started connecting to our full fibre network, and we are working hard to expand our coverage in the area. Sign up or pre-order now to start enjoying the fastest internet speeds. 

large_KIDLINGTON.png

medium_KIDLINGTON.png

small_KIDLINGTON.png

thumbnail_KIDLINGTON.png

KIDLINGTON.png

Kidlington

Great News! You can get Hey!Broadband in Crawley Down. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_CRAWLEY-DOWN.png

medium_CRAWLEY-DOWN.png

small_CRAWLEY-DOWN.png

thumbnail_CRAWLEY-DOWN.png

CRAWLEY-DOWN.png

Crawley Down

Great News! You can get Hey!Broadband in Copthorne. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

large_COPTHORNE.png

medium_COPTHORNE.png

small_COPTHORNE.png

thumbnail_COPTHORNE.png

COPTHORNE.png

Copthorne

Great News! You can get Hey!Broadband in Haywards Heath. We are ready and waiting to connect your home to power of Hey!Broadband Fibre. Check your availability now.

Unbeatable broadband deals in Amersham

Can you get Hey!Broadband in your town?

Choose the right Full Fibre plan for you

Need help choosing the right plan?

You may also be interested in...

Full Fibre Broadband: Our Simple Installation Guide

Future proofing your home: What internet speed does a household need?

How to Switch Broadband Provider?

Refer a friend

Choose the right Full Fibre plan for you

Need help choosing the right plan?

Amersham, why choose Hey!Broadband?

You may also be interested in...

Full Fibre Broadband: Our Simple Installation Guide

Future proofing your home: What internet speed does a household need?

How to Switch Broadband Provider?

Refer a friend