Full Fibre Broadband: Our Simple Installation Guide

Get gigabit broadband without lifting a finger

Full fibre broadband, also known as gigabit broadband, is the best for delivering the next generation of internet connectivity to your home. Fibre broadband offers the fastest speeds and a reliable broadband connection directly to your home – so what’s the catch? You might be thinking, how does fibre optic broadband get to my house?

Now is the best time to choose full fibre broadband if it’s available in your area as the installation couldn’t be simpler. In this comprehensive guide, we’ll run through the instalment process. The transition to fibre broadband is simple so let’s take a look at what’s involved.

Firstly, what is full fibre broadband?

Traditional broadband services rely on copper cable technology. This means connection goes from your provider to your street cabinet, and then to your home. Going via the cabinet means that there are times when the network load is under more strain as more users are on it which is why you might notice slower speeds during peak usage hours.

The difference with full fibre broadband is that the connection is delivered straight from your provider to your home, also known as Fibre to the Home (FTTH) or premise (FTTP). This direct line ensures a smooth connection, cutting out the need for the street cabinet for faster speeds and a smoother running connection. This is also thanks to the fibre cables which are capable of transmitting more data that traditional copper cables.

The older copper infrastructure is also susceptible to rust or natural wear and tear over time. This kind of degradation is inevitable over time with copper cables as they’re exposed to changes in temperature and environment. With full fibre broadband, the cables are made of glass or plastic which are more resistant to environmental damage as well as being a better material to transmit data. The result? A seamless and ultra-fast internet experience that meets the tough demands of modern-day technology.

How is fibre broadband installed?

Today, gigabit broadband is the easiest to install and you barely have to lift a finger. Across broadband providers, this process will work slightly differently, but the key steps to full fibre broadband installation are mostly the same. Here’s a simple guide to understand the full fibre installation process at Hey!Broadband.

Step 1: Check full fibre is in my area

The first thing you need to get gigabit broadband, check: is full fibre available in my area? Simply enter your postcode in our address finder tool to find out if we’re offering full fibre broadband in your area. If it’s not available currently, we’ll notify you if it becomes available later.

From here, you can follow a few simple instructions to book one of our friendly professionals to come to your home and set up full fibre broadband for you.

Step 2: Technician Visit

On a convenient date chosen by you, one of our skilled Hey!Broadband engineers will arrive at your doorstep. Our engineer will assess the most efficient route to connect the gigabit broadband to your home, checking in with you at important stages to make sure that the installation is good to progress – this could be things like drilling a hole in an exterior wall to connect the fibre cable. Our engineers will always do their best to connect you as quickly and smoothly as possible but there may be additional work required which can delay the process.

We offer this service, a free router, and complete full fibre broadband technology, together worth £150, completely free of charge for all home broadband packages. And we endeavour to make sure our customers are satisfied – check out our Trustpilot reviews to see for yourself.

Step 3: Connection Setup

Once the installation is complete, the technician will make sure gigabit broadband is fully functional. Once this has been confirmed, you’re all set up to enjoy the gigafast speeds that full fibre broadband has to offer. If there are any issues, the technician will try and resolve them as quick as possible and give you a call back the next day just to make sure everything is working as planned.

Now you’re all set up to enjoy the amazing benefits of gigabit broadband; it’s that simple!