HEY BROADBAND PRIZE COMPETITION TERMS AND CONDITIONS

1. The Promoter

The promoter is Hey Broadband Ltd, whose registered office is at 3rd Floor,1 Ashley Road, Altrincham, Cheshire WA14 2DT

2. The competition

2.1 The title of the competition is 3 Months Free Full Fibre Internet.

3. How to enter

3.1 The competition will run from Monday, the 5th of October  to the 25th of October 2020 inclusive

3.2 All competition entries must be received electronically by no later than 11pm on the Closing Date. All competition entries received after the Closing Date are automatically disqualified.

3.3 To enter the competition:

– Like, share and tag two friends on our post.
– Check your availability and register your interest or pre-order on www.heybrodaband.co.uk

3.4 Hey Broadband will not accept:

(a) responsibility for competition entries that are lost, mislaid, or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or

(b) proof of posting or transmission as proof of receipt of entry to the competition.

3.5 By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

4. Eligibility

4.1 The competition is only open to all residents in the UK [aged 18 years or over], except:

– employees of the Promoter or its holding or subsidiary companies;

– employees of agents or suppliers of Hey Broadband or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or

– members of the immediate families or households of (a) and (b) above.

4.2 In entering the competition, you confirm that you live in an area that is ready to connect (passed and serviceable) based on our coverage checker and you are eligible to claim the prize. You also agree that we can use your details for direct marketing purposes.

4.3 The competition is open to new and existing customers of Hey Broadband.

4.4 Hey Broadband will not accept competition entries that are:

– automatically generated by computer;

– completed by third parties or in bulk;

– illegible, have been altered, reconstructed, forged or tampered with;

– photocopies and not originals; or

– incomplete

4.5 There is a limit of one entry to the competition per household. Entries on behalf of another person will not be accepted and joint submissions are not allowed]

4.6 Competition entries cannot be returned.

5. The prize

5.1 The prize is 3 months Full Fibre Internet.

5.2 After the 3 months have passed, you have the option to continue being or not a client of Hey Broadband. If you agree to continue with our broadband service, it will be at our standard pricing as detailed on our website [link here] and there will be no option to use another other offer. If the individual chooses not to stay with Hey Broadband, all equipment should be sent back in good condition. If the equipment is not returned or it is not in a good condition, there will be a charge up to the full replacement as per our Residential Customers T&Cs.

5.3 The prize is not negotiable or transferable.

6. Winners

6.1 The decision is final and no correspondence or discussion will be entered into.

6.2 Hey Broadband will contact the winner personally as soon as practicable after the Announcement Date, using the telephone number or email address provided with the competition entry.

6.3 Hey Broadband must either publish or make available information that indicates that a valid award took place. To comply with this obligation Hey Broadband will send the surname and county of winner to anyone who emails info@heyb.co.uk or writes to the address set out in Condition 1 (enclosing a self-addressed envelope) within one month after the Closing Date of the competition].

6.4 If you object to any or all of your surname, county and winning entry being made available, please contact Hey Broadband. In such circumstances, Hey Broadband must still provide the information and winning entry to the Advertising Standards Authority on request.

7. Claiming the prize

7.1 7.1 Please allow 3 weeks for the installation of the broadband service. If you do not claim the prize by this date, your claim will become invalid.

7.2 The prize may not be claimed by a third party on your behalf.

7.3 7.3 Hey Broadband will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 3 weeks of the Announcement Date, Hey Broadband reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

8. Limitation of liability

Insofar as is permitted by law,  Hey Broadband, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Hey Broadband, its agents or distributors or that of their employees. Your statutory rights are not affected.

9. Ownership of competition entries and intellectual property rights

9.1 Hey Broadband does not claim any rights of ownership in your competition entry.

10. Data protection and publicity

10.1 Hey Broadband will only process your personal information as set out in the privacy policy. See also condition 3 and condition 6.4, with regard to the announcement of winner.

11. General

11.1 If there is any reason to believe that there has been a breach of these terms and conditions, Hey Broadband may, at its sole discretion, reserve the right to exclude you from participating in the competition.

11.2 Hey Broadband reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

11.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.