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0808 168 1616

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support@heyb.co.uk

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*Minimum Speed Guarantee

You’ll get your Minimum Speed Guarantee when you join us. We are constantly checking and optimising your speeds, and you can also test the download speed anytime. In the unlikely case it was slower than it should be, we’ll run checks to fix the problem and, if needed, we will send out an engineer so it can be repaired.

If we can’t get your Minimum Speed within 30 days of a problem being reported, you can claim your money back and, if you want, you will be free to leave your contract without penalti (We have volunteerely signed up to the Ofcom Voluntary Codes of Practice on Broadband Speeds)

The Honest
Broadband

Our local area teams champion our company’s values of Fast, Easy and Fair.

COMPANY VISION

"We believe that everyone deserves
a fast, affordable and reliable broadband connection with amazing customer service”.

Switch to Hey!
Today.

Join the happily connected community

Installing the fastest broadband available on the market, we are connecting homes and businesses, schools and community hubs to ultra-fast full fibre broadband services across the UK. We are part of the Gigabit revolution!

Only 17% of UK homes are currently able to access a full fibre network. We compliment the deployment of larger operators to ensure the smaller towns, villages and rural areas can also benefit from the speed and reliability of full fibre broadband. Our local area teams champion our company’s values of Fast, Easy, Fair and Fun; helping families, friends and businesses stay #Happily Connected at all times.

Fast

Full fibre directly to the home for total reliability, even at peak times.

Speeds 50x faster than traditional broadband; no buffering, no drop outs, no disappointments.

Easy

Joining is simple - no hassle, no long forms.

Quick response time - our customer service team is here to help.

Fair

Transparent pricing. No hidden costs; no price increases during minimum commitment period.

Free set up and install (standard installations only). Router provided for free.