Can I Take My Fibre Broadband With Me When Moving Home?

I’m moving home, can I take my fibre broadband with me?

We’ve all been there: you’ve finally unloaded the last box into your new home. At last, it’s time to flop on the sofa, order a takeaway, plug in the TV and stream your current favourite show. But something is not quite right; the lights are on, the taps are running but there’s no internet… Suddenly, your chilled night on the couch in your new living room has turned into stressing about how and when you’ll be able to watch your favourite series – or log in to work from home.

This doesn’t have to happen to you. You can take your fibre broadband with you – just as long as it’s available in your new area. Be sure to get in touch with your broadband service provider to find out if you can set it up in your area. And if you can’t take it with you, it could be time to re-evaluate your options and switch to Hey! Broadband. You can check availability with Hey!Broadband using our postcode checker.

Things to Consider When Moving Home with Fibre Broadband

Either way, here are a few things to consider to make your move as smooth as possible:

1. This could be the perfect time to switch

There’s no need to settle for slow broadband anymore. If you’re not happy with your current service, coverage or speeds, it could be time to consider switching to Hey!Broadband if it’s available in your new area – especially if you’re not on fibre yet. Switching to fibre will give your online experience a serious power boost, and if you’re looking for the best fibre broadband deals at an affordable price point, look no further.

With a range of speeds to suit your budget and lifestyle, Hey! Broadband is a smart choice for internet users looking for excellent value and unbeatable service. So, whether you’re most likely to be found working from home, streaming shows or updating your eBay listings, make sure you opt for the best plan for you.

Depending on your provider and situation, you might have the option to either cancel your current contract or transfer it to your new address.

If you are stuck in a contract you’d like to get out of, we might be able to help you with that too. Just give us a call today on 0330 822 28 78 and a member of our friendly and helpful team will be happy to talk you through the next steps.

2. Check for local coverage before you move

Do some research to find out which full fibre broadband providers serve your new area. Some areas might have a different set of providers, so it's a good idea to make sure you shop around to find the best deal available. When deciding which provider to pick, consider things like speed, data limits, and, of course, pricing. This includes hidden costs, a lot of providers hike the monthly cost up during the contract term; at Hey!Broadband, we make sure that the cost you sign up for is the same throughout your contract term.

3. Let your service provider know you're moving

Before the big day, gather all the information your new provider will need. This might include your current account details, contact information, and any special instructions for the installation. Letting them know at least a month in advance is usually a safe bet and gives you the chance to iron out any hiccups in your contract. Plus, this way, you can make sure your new line is activated as soon as you move in.

4. Schedule your switch for moving day

Once you've decided on your new provider, aim to switch broadband for the day you move in. This way, you could even have internet waiting for you, and you won't have to suffer any internet withdrawal symptoms. Your provider will send a technician to set up the necessary equipment, so be sure to choose a date that works for you and make sure someone will be around to let the technician in.

5. Don't forget your equipment

If you’re sticking with the same broadband provider, you’ll need your modem and router, so remember to pack these. In most cases, your provider will supply the required equipment, but be sure to confirm with them exactly what’s provided just in case.

6. Take your broadband for a spin

Once you’re settled in, it’s time to test drive your new connection. Check your speeds, change your password, and start streaming to your heart’s content. And if it isn’t what you’d hoped for, you can always switch over to Hey!Broadband and experience gigafast speeds for less!

Sign up for seamless streaming with Hey!Broadband

A member of our helpful team will be happy to talk you though your options and help you find the best reliable broadband deals for you. Call 0808 168 1616 today to speak to an advisor or contact us via email at [email protected].