The Hidden Costs of Unreliable Broadband

How your business can benefit from reliable fibre broadband

A reliable broadband connection is essential for most competitive businesses right now. Broadband reliability is the key to capitalising on office space, labour costs, client liaison, and employee attention. If your business uses WiFi, you will likely struggle to unlock your full business potential without reliable broadband speed. Here’s why.

Office space

One major cause of internet loss is black spots in your office space. Black spots are the areas in your workplace where the signal is too weak or unstable to provide a strong connection. Without full broadband coverage throughout your building, the office space you pay for is going to waste. We can identify and eliminate the black spots in your office at no extra cost, when you connect with Hey!Broadband.

Labour costs

Whether in the office or working from home, your employees need reliable broadband speed throughout the day. Lost connection comes out of your labour expenses. Where employees’ paid time is spent on troubleshooting, they are prevented from producing their best work. Hey!Broadband’s business deals are an easy route to eliminating these costs.

We promise to fix any broadband issue in one working day, as part of our business broadband packages' Service Level Agreements (SLAs). Our technical support lines are open 24/7 so you can talk through what’s happening with our friendly expert customer satisfaction team. We work tirelessly to give you what you signed up for on efficiency, speed, and satisfaction.

Client liaison

Unreliable broadband can have you dropping out of calls at crucial moments. Between employees or with important clients, a reliable connection is essential. Unreliable broadband during work calls is an easily avoidable evil. It’s always a frustration when your call freezes and you have to try again or wait until the connection is re-established. Full fibre broadband resolves this problem thanks to symmetrical upload/ download speeds. This means that you have a consistent connection which isn’t affected by background activities. Hey!Broadband’s business package also offers a dedicated leased line to ensure that there’s no surprises when it comes to your internet connection.

Employee attention

Finally, broken broadband connection breaks the focus of your workforce. This has profound consequences for employee satisfaction and the work they produce. Employees experiencing constant interruptions, troubleshooting, and connectivity issues become frustrated, unproductive, and stressed. This challenge to effective communication, especially when remote working, hinders collaboration and blocks the route to your business’s success. Better performing broadband, better performing workforce, better performing business.

Our fibre broadband ensures that internet connection is the last thing you need to worry about when in the office. Experience symmetrical upload and download speeds, to revolutionize the way you work online. Symmetrical internet gives you room for many different users to make speedy transitions on the same WiFi at once. Plus, access to the fastest speeds for heavy upload tasks.

What broadband speed do I need?

Choosing the right broadband provider for you is an important decision, and it takes a lot of consideration. It goes beyond internet access, and can either significantly enhance, or significantly hurt your business performance. If you’re still feeling a little lost and wondering what broadband speed is best for your business, let’s think about the speed you really need.

Choose any from our three favourite business package deals:

• Superfast with average speeds of 150mbps.
• Megafast with average speeds of 400mbps.
• Gigafast with average speeds of 900mbps.

Our broadband business contracts are 24-month package deals, but we’re flexible to suit your needs. Upgrade your package speed any time to have broadband that grows with your company and its changing demands.

Full fibre technology is the future of broadband, delivering connection directly to your premises. We’re moving past old copper cable infrastructure and we’re bringing you only the best broadband in your area. Copper cables are only used in the broadband technology of the past. Prone to oxidisation, over time the copper cables will degrade and cause more frequent issues and eventual system failure. Future proof your business by removing copper cables and opting for full fibre business broadband. If you’re handling large files or on video calls, Hey!Broadband’s business broadband offers you a fast and stable connection for smooth business operations. We have the speed you need.

Interested in our Business Broadband? Get in touch below

Businesses of all shapes and sizes love our reliable business broadband, as you can see from our reviews. If you have any questions or would just like to get in touch, a member of our team will be happy to speak with you on 0808 168 1616. If you’d prefer to send an email, you can do so here: [email protected].