What is VoIP and How is it Different to a Landline Phone?

Learn about VoIP and its Benefits

So, what exactly is VoIP?

VoIP (Voice Over Internet Protocol) allows you to make voice and video calls using broadband connection, instead of copper cable technology which is how current landlines operate. A VoIP phone system is simpler and often cheaper, which can eliminate the need for a traditional landline, and you can have the VoIP system with a plug-in handset or on your smartphone with a VoIP app.

How does VoIP actually work?

When you make a VoIP call, information in the form of data is split into smaller packages. This is then transmitted via the data networks which connect digital devices like your computer or smartphone. Finally, the information is reassembled the same at the receiving end. VoIP calling is probably sounding very technical and it is. However, this is just the same as technology you might’ve heard of such as Zoom, Skype, or Facebook Messenger calling.

Why opt for VoIP?

VoIP is updating human connection via broadband connection. VoIP service is the cheaper, simpler, better-quality way to communicate. Whether you’re conducting a professional call, catching up with a loved one, or making an important international call, the VoIP system is cheaper and more efficient. The cost is especially noticeable in international calls. Broadband calls give your pocket a break.

The smooth data transmission used by VoIP calling also often makes for better sound quality on your calls. A traditional landline operates through the compression and decompression of granules from the sound waves of your voice. Hey!Broadband uses state of the art technology, which delivers fibre optic connection straight to your home, for stable internet connection and a smooth VoIP service. VoIP is the key to professional work calls as well as clearer communication with the ones you love, no matter the distance.

Simply set up your Wi-Fi with Hey!Broadband, and include the VoIP option as a part of your package. Then you can communicate with anyone with an IP address through this medium.

Are there any disadvantages to using VoIP?

If you have poor internet connection, the quality of your VoIP connection will also be poor. This means that crackly connection you want to avoid. Additionally, if your internet goes down or you have no Wi-Fi signal, you can’t make a VoIP call at all! Don’t let this scare you off. Choosing a fast and reliable broadband provider like Hey!Broadband means your VoIP calling can go on uninterrupted.

However, it is important to make sure that if your internet does cut out, you have an alternative method of contacting emergency services. VoIP has huge advantages over the traditional landline, but switching to fibre optic broadband does mean removing the old copper cable landline. As long as you have any other means of contacting someone in an emergency, such as a normal mobile phone, switching to a Hey!Broadband VoIP phone system is a smart choice.

Want to get set up with VoIP?

Setting up VoIP services through Hey!Broadband is a straightforward process that can transform the way you communicate. VoIP calling with Hey!Broadband full fibre optic Wi-Fi is reliable, economical, and better quality. Sign me up already? We hear you. The VoIP phone system is simple to set up.

If you are not already registered with Hey!Broadband, enter your postcode here to find out if we’re in your area. Choose a plan that aligns with your internet requirements, at a price that suits you, don’t forget to include the VoiP option! Select an installation date, and within two weeks one of our professionals can install our state of the-art fibre optic broadband. Hey!Broadband will ensure you have a stable and high-speed connection for the best quality VoIP calls.

To start VoIP calling, you’ll need the necessary hardware and software. You can use a computer, smartphone, or a specialised VoIP phone. Remember that Hey!Broadband does not provide the handset, we provide the VoIP functionality to your home router.

You will also need an alternative method of contacting emergency services in case your Wi-Fi goes down but this is typically your mobile phone network as the VoIP is tied to your home broadband connection. But now you’re VoIP is ready to go, you can take advantage of all the great features that it has has to offer!

If you have any questions, please feel free give us a call on: 0330 822 28 78. Our lines are open 7 days a week 8am-8pm. Alternatively, feel free to send us an email at: [email protected].