Who is eligible for Social Tariff Broadband?

If you’re looking to find a broadband deal that’s more suited to your situation, Hey!Broadband has the answers. In this article, we aim to provide you with a clear understanding of the eligibility criteria for social tariff broadband. And with that, we want the process of accessing our Everyday Fibre package to be as transparent and straightforward as possible. So everyone has the opportunity to enjoy the benefits of super-fast, reliable, and affordable broadband - high quality broadband without breaking the bank.

What is social tariff broadband?

Before we go any further, let’s clarify what we’re talking about. Social tariff broadband is a discounted broadband package for individuals and households on Universal Credit or other benefits. That’s the only difference from our other packages– we still provide full fibre broadband to your home so that you can enjoy superfast connection speeds. You can still have full-fibre broadband right to your doorstep, now at a price you can afford.

Social tariff packages like our Everyday Fibre still place you above the UK speed of the standard internet user. You still have access to 100mbps symmetrical upload and download speeds. This means you can stream your favourite shows, join video calls with colleagues without losing connection, or catch up with loved ones uninterrupted.

In a world increasingly reliant on digital for work, education, entertainment, and social interaction, our social tariff broadband is perfect for keeping you connected. The internet is increasingly seen as a utility which means that in our modern society, everyone should have access. Social tariff broadband isn’t just about internet access; it’s about connectivity, empowerment, and fairness.

Am I eligible for social tariff broadband?

The UK government has actively encouraged internet service providers to make affordable internet options available to support customers with limited incomes. We have outlined our eligibility criteria below to make our Everyday Fibre broadband package the most accessible:

• Universal credit
• Pension credit
• Income support
• Income-based Jobseeker’s Allowance (JSA)
• Income-related Employment and Support Allowance (ESA)
• Housing Benefit – Personal Independence Payment
• Attendance Allowance – Care Leavers Support

If you’re eligible based on the above list, visit our Everyday Fibre page or give us a call on 020 4586 8868 to see if our social tariff broadband is available in your area. We’re committed to bridging the gap between affordability and quality. Lightning-fast, affordable broadband for everyone’s needs.

What are the benefits of social tariff broadband?

The main advantage is the discounted cost of the package which has been encouraged by the government for all internet service providers to offer alongside their standard packages. For Hey!Broadband’s social tariff package, we emphasise that even with a discounted cost, there’s no sacrifice in quality; we want to provide all our customers with high-speed, reliable and affordable fibre broadband. There should be no compromise in quality but some providers might not offer as competitive a package as Hey!Broadband.

We understand that access to the internet is not just about having a connection, it’s about having a fast, reliable, and seamless experience. That’s why our Everyday Fibre package offers an impressive 100mbps symmetrical upload and download speeds. These speeds rank among the fastest when compared to other social tariff packages, ensuring you have a reliable and quick online experience.

Another important feature of our Everyday Fibre package is that we don’t raise prices during the contract term so the price that you take out the contract with, will be the same throughout the contract term. We guarantee superfast fibre broadband speeds with no sacrifice to quality despite the discounted cost - it’s still the same fibre optic cable delivered to your doorstep.

With our reliable and fast connection speeds, you’ll be able to enjoy uninterrupted streaming, seamless online gaming and no dropping out during online calls with colleagues or friends and family.

Our contract stays the price you signed up for!

One of the standout features of Hey!Broadband is our steadfast promise that our contract stays the same price you signed up for. You would be fair in assuming this is the case with all broadband providers. However, there's no legal obligation for internet service providers to maintain price stability within the duration of your contract. Therefore, many broadband providers have raised the price of their contracts in line with rising UK inflation rates so the price you agreed to originally may not last the full contract length.

At Hey!Broadband, our prices are designed to give you superfast speeds at fair rates, and we stay true to our word. Our Everyday Fibre package offers discounted full fibre broadband that doesn’t compromise on quality.

To take advantage of our commitment to price stability and quality broadband, it's easy to get started. Simply check the availability of the Everyday Fibre broadband package in your area or give us a call on 020 4586 8868 to speak to one of our friendly and helpful advisors.