One-Touch Switch for broadband: everything you need to know

Switching broadband providers has never been easier, thanks to the One-Touch Switch (OTS). If you're looking for a hassle-free way to change your internet provider, this guide will explain everything you need to know about this new convenient feature and how Hey!Broadband can make your switching experience seamless.

How easy is it to switch broadband providers? With Hey!Broadband's OTS feature, switching providers is as easy as 1-2-3. You don’t have to worry about complicated procedures or long waiting times. Simply choose Hey! Broadband, initiate the switch and let us handle the rest. Our dedicated customer support team is always available to assist you throughout the process, ensuring a stress-free transition.

What is One-Touch Switching for Broadband or OTS?

One-Touch Switch (OTS) is a groundbreaking process by Ofcom designed to simplify how customers switch broadband providers. Historically, switching has been a complex and time-consuming task, often requiring multiple calls, paperwork, and sometimes even lengthy waits for new service activation.

With OTS, you can now transfer your service by only contacting your new provider and telling them you want to switch. This way, you don’t have to cancel your old broadband service yourself, which can often lead to confusion and potential service interruptions.

This innovative approach aims to make switching broadband providers straightforward and stress-free, ensuring that you can enjoy a seamless transition to your new service. Hey! Broadband is at the forefront of this initiative, helping you take full advantage of OTS for a better internet experience.

How does One-Touch Switch work?

The One-Touch Switch process is designed to streamline the switching experience. Here’s how it generally works:

1. Start by selecting the broadband provider you wish to switch to. Hey! Broadband offers a variety of packages tailored to meet your needs without any hidden costs. Our plans are transparent and designed to provide value, whether you’re looking for high-speed Full fibre broadband or a more budget-friendly option, we have a plan for everyone.
2. Once you’ve chosen your new provider, simply inform them that you’d like to use the One-Touch Switch feature. This process means that you won’t have to deal with the stress of contacting your old provider to cancel your service.
3. Your new provider will ensure that your service is set up before your old service is terminated, allowing you to enjoy uninterrupted internet access. This is particularly advantageous for those who rely heavily on their broadband connection for work, entertainment, or staying connected with loved ones.
4. After the switch is complete, you’ll receive confirmation from your new provider, detailing your new plan and any relevant terms. This confirmation provides peace of mind, letting you know that everything is set up correctly and that you can start enjoying your new service right away.

How easy is it to switch broadband providers? With Hey! Broadband's OTS feature, switching providers is as easy as 1-2-3. You don’t have to worry about complicated procedures or long waiting times. Simply choose Hey! Broadband, initiate the switch and let us handle the rest. Our dedicated customer support team is always available to assist you throughout the process, ensuring a stress-free transition.

Why is One-Touch Switch important?

One-Touch Switching is a game-changer for consumers. Here are a few reasons why it’s important:

• Switching providers can often feel like a daunting task. OTS simplifies the process, making it accessible for everyone, including those who may not be tech-savvy. With Hey! Broadband, you’ll have all the support you need throughout the process, from choosing the right package to completing the switch.
• This streamlined process means you can switch faster, allowing you to take advantage of better broadband deals without unnecessary delays. This is crucial in a competitive market where prices and packages frequently change.
• With the One-Touch Switch, you have the freedom to explore new options without feeling trapped by your current provider. If you’re unhappy with your current service or want to upgrade to a faster plan, OTS allows you to make that change quickly and easily.

Which providers have gone live with One-Touch Switch?

Several broadband providers have embraced the One-Touch Switch initiative, making it easier for customers to switch.

At Hey! Broadband, we’re proud to offer the One-Touch Switch, ensuring our customers have a smooth experience when transitioning to our services. We focus on providing reliable, high-speed internet tailored to your lifestyle. Our commitment to excellent service means that we prioritise your needs and preferences throughout the switching process.

Various other broadband companies are participating in the OTS initiative, helping to make the switching process easier for everyone. However, choosing Hey! Broadband guarantees you a premium experience tailored to your specific needs. Our team is dedicated to ensuring that your transition is not only easy but also rewarding, with plans that suit your usage and budget.

If you're ready to take advantage of the One-Touch Switch and enjoy a better broadband experience, consider Hey! Broadband for your internet needs. Our hassle-free switching process and competitive packages make us the perfect choice for your new broadband provider. Explore our offers today or give us a call at 020 4525 7905 to learn more!