What is business broadband?

Business broadband: everything you need to know

A fast and reliable internet connection is essential for your business. As more and more people are working from home the need for lightning quick, super secure and reliable broadband is increasing. Nowadays, our office work often involves demanding processes like cloud-based apps, regular video conferencing and large file transfers. In order to manage all these tasks seamlessly, it’s important that your business broadband package can handle the strain.

But what makes business broadband different from the internet we use at home? And what should you look for when searching for broadband deals for business?

Business broadband comes with responsive technical support and a guarantee of service

One big thing that sets business broadband apart is the Service Level Agreements (SLAs) they offer. These agreements promise a certain standard of service that helps a business to understand if they’re getting what they pay for. For example, Hey!Broadband offers a SLA for responding to and trying to resolve any issues, guaranteeing an 8 working hours resolution time. So, any issues with your connection should get fixed faster, keeping your business humming without interruption.

Hey!Broadband also offers dedicated technical support 24/7. That means you can talk directly to the people who know how to troubleshoot the issue and will be able to get your business re-connected. We understand that a reliable broadband connection is an essential part of business operations.

Flexibility is another perk of business broadband. As your business grows and changes, you can easily upgrade your bandwidth to keep up with the increasing demands. Whether you're hiring more people, incorporating extra cloud services, or dealing with a boatload of data, business broadband has your back. It's all about staying fast and reliable as the business and team continues grow.

Reliability

These days, business broadband is expected to be reliable as we’re constantly connected and the smooth-running of any business now relies on it so heavily. This is why at Hey!Broadband, we offer fibre to the premises (FTTP) business broadband which means that the connection takes advantage of modern fibre cables to ensure super-fast speeds as well as future-proofing your fibre business broadband package. You can count on it to keep your internet connection stable and strong, even during peak times. That's a big deal for businesses that rely on uninterrupted internet for video calls, file sharing, and accessing cloud apps.

Business broadband also gives you faster upload speeds compared to home internet. Again, this speed ramps up significantly with full fibre broadband for business – great for uploading big files, running a website, or sharing large files within your business. The faster uploads make collaboration a breeze and keep your interactions with customers seamless too.

Is business broadband right for you?

Business broadband gives businesses everything they need to thrive. With better SLAs, priority support, scalability, reliability, and gigafast speeds – it could help supercharge your productivity and keep you competitive in the digital world. Hey!Broadband offers competitive broadband packages that are capable of handling the needs of your business.

If you're running a business and want an internet connection that can handle all your needs, business broadband is the way to go. Invest in a reliable, secure, and efficient internet solution that fuels your growth and keeps you connected to endless opportunities.

What’s the best broadband for business?

That depends on what kind of business you’re running. If price is your main consideration, a quick search online will return lots of cheap business broadband deals. But check the fine print – you don’t want to be tied into a 24-month contract only for the connection to be constantly dropping or the speeds not good enough.

For most businesses, the best choice is full fibre. With this option, the connection is delivered straight into your premises. It means fast, reliable broadband with no dropouts. If you’re dealing with large files, have a busy office or you’re constantly on video calls, it’s the best broadband for business.

If you’re interested in Hey!Broadband’s business broadband offerings, please don’t hesitate to call our friendly customer service team on 0330 822 28 78.